[WXC/VFX] VFX down 16 Oct 2008 7:30am?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] VFX down 16 Oct 2008 7:30am?

freitasm

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#27148 16-Oct-2008 07:46

VFX seems to be down. My own box shows "registration failed" and my in-laws is not working either.

Anyone else?

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#171404 16-Oct-2008 07:48

down for me 2

sylkstream

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#171406 16-Oct-2008 07:58

And for me. Done all the requisite power-off and on bits several times.

gchiu

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#171408 16-Oct-2008 08:01

Ok, got a dial tone, but not connecting yet to landlines.

i guess they're bringing the system back online.

eddyg

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#171410 16-Oct-2008 08:10

Still down... incoming and outgoing - no messages, nothing - just silence.
Another UPS?

sbiddle

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#171413 16-Oct-2008 08:16

http://www.xnet.co.nz/cgi-bin/status.cgi?id=408

This area details any issues that are currently present on the network:

Type: scheduled

Subject: Xnet Outage Notification - Important Notice

Begin: 2008-10-16 05:00:00

End: 2008-10-16 05:05:00

Body:

Please be aware that scheduled maintenance will be taking place on Thursday the 16th of October at 05:00 am. This will affect all voice services for a duration of about 5 minutes.

We apologise for any inconvenience.

This scheduled maintenance has caused an issue with the VFX service . The issue is now resolved and services should be back to normal as of 8.05am

Last Updated: 2008-10-16 08:10:35

Obviously something was changed that didn't work! :-)

Edit: having said that my number at home still isnt working. did a sip reload in asterisk and still no go..

sylkstream

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#171423 16-Oct-2008 08:59

OK. I'm back up and running now - incoming and outgoing.

All the best to the rest of you - hope you're working now.

freitasm

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#171424 16-Oct-2008 09:02

Yes, back now here as well...

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mwalford

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#171434 16-Oct-2008 09:53

Not back here in Christchurch on the DVX Service. Neither are 3 of our other DVX Customers. Looks like VFX was restored but something is still fishy with DVX.

rphenix

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#171529 16-Oct-2008 14:25

mwalford: Not back here in Christchurch on the DVX Service. Neither are 3 of our other DVX Customers. Looks like VFX was restored but something is still fishy with DVX.

Did you try disabling the trunk for greater than 2minutes? before re-enabling it? Often if you get some sort of crappy registration it will stick until you dont try a reconnect for awhile.

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#171621 16-Oct-2008 18:32

mwalford: Not back here in Christchurch on the DVX Service. Neither are 3 of our other DVX Customers. Looks like VFX was restored but something is still fishy with DVX.

Weird as both VFX and DVX run off the exact same platform.

mwalford

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#171624 16-Oct-2008 18:38

Fixed itself at 9:45 without restarts or disabling the trunks. It must have been timing as in the problem was resolved while I was typing the comment.