[WXC/VFX] Still suffering from slow international download speed

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tamatama14

46 posts

Geek

Topic # 27253 19-Oct-2008 22:23

I know several forums have discuss this issue before, but I'm still having this problem.
My region is at Milford, Auckland and currently on River plan with Xnet, the download max and upload 128.
I have no problem with domestic download speed, such as gameplanet.co.nz and tvnz.co.nz. However, i'm suffering from slow international download speed, for example, it takes a while to load Youtube and other international website.
Is this my problem or Xnet problem? and how or when will this problem be solve?

Some example from Speedtest.net :

Domestic: Server Auckland
Download: 2355 kb/s
Upload: 128 kb/s

International: Sydney
Download: 397 Kb/s
Upload: 117 Kb/s

This problem have to be solved, otherwise there is no point of me staying with Xnet.

IceyDwagon

6 posts

Wannabe Geek

Reply # 172169 19-Oct-2008 23:28

First time posting on this forum, so forgive me if I mess up the coding, or whatever >_>;

If it helps, I'm on the Fusion HSI Torrent plan (though, the flatmate who actually torrented moved out, so this month Ive basically not used the net other than to do uni work..) and I can get yummy speeds nationally, horrible speeds internationally, and after midnight it just becomes completely unusable. I cant even load speedtest.net to do a speedtest, so eh.

Edit2: okay, may have figured it out XD

National:

International:

Im in Dunedin by the way (not bad sync rates for Dunedin ADSL, I must say!)

Ive been reading and apparently Xnet are putting in methods to counteract the huge demand that Torrenters have placed on Xnet's international pipe, but no change for me yet.

I'm going to stay with Xnet because they have been great up until only recently, and I'm sure they will fix it eventually :) I'm just waiting on confirmation whether or not shifting from the Torrent plan to Pay per Meg will change anything, because I do my best University work at night, and would give up downloading for the ability to surf in a heartbeat :)

blaXoid

30 posts

Geek

Reply # 172170 19-Oct-2008 23:47

I just signed up to Fusion DSL on friday and am also in the same boat. Using the River permb plan, its still slow as internationally.

I'm gonna give them a month to sort their stuff out, otherwise I'm moving to telstra :) Christchurch/Riccarton exchange btw

Niel

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Reply # 172174 20-Oct-2008 05:06

It is 5:00 in the morning, and YouTube is super fast. No problems here. I'm in Pakuranga, Auckland and on Fusion (normal user). And no, I do not work for XNet nor do I have a contact there. Simply a happy customer bringing some balance to this discussion.

You can never have enough Volvos!

TameIti

97 posts

Master Geek

Reply # 172181 20-Oct-2008 07:57

I think the problems don't exist around 2am-6am but it is still very slow between7am and 8am.

Pinkfish

49 posts

Geek
+1 received by user: 1

Reply # 172183 20-Oct-2008 08:04

I'm not on the torrent plan, and have been getting 5.9 - 8.8KB/s download speeds to the US trying to download a game installer during prime time. The game was also unplayable between about 7PM and 11PM. To contrast this, I downloaded a patch a few minutes ago at 230KB.

After 18 months with XNet I've decided that enough is enough, and should be active with Xtra later today. Frankly, I would like to be able to use the service I'm paying for.

Edit: spelling

tamatama14

46 posts

Geek

Reply # 172193 20-Oct-2008 09:04

In fact, the international download speed is reasonable on morning, and afternoon staring to ge really slow till next morning.

sk8dude

7 posts

Wannabe Geek

Reply # 172204 20-Oct-2008 10:33

I have the exact same problems as described. I am also on the torrent plan and am unable to load the speedtest page or load youtube videos etc.
I have sent off an email to WorldExchange asking what is happening and if I am being shaped/restricted. I suspect that I am.
I have really liked XNET in the past so it would be a shame to have to move on.

ajobbins

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Reply # 172217 20-Oct-2008 11:15

Niel: It is 5:00 in the morning, and YouTube is super fast. No problems here. I'm in Pakuranga, Auckland and on Fusion (normal user). And no, I do not work for XNet nor do I have a contact there. Simply a happy customer bringing some balance to this discussion.

The issue seems to be effecting differnt users in different ways. I've had enough, just got an email back from Telecom to advise my switch to Xtra takes place on Wednesday.

Niel

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Reply # 172236 20-Oct-2008 13:02

adamj: The issue seems to be effecting differnt users in different ways. I've had enough, just got an email back from Telecom to advise my switch to Xtra takes place on Wednesday.

I wonder if a static IP puts me on different equipment where there is no bottleneck?

You can never have enough Volvos!

ajobbins

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Reply # 172240 20-Oct-2008 13:23

Niel:
adamj: The issue seems to be effecting differnt users in different ways. I've had enough, just got an email back from Telecom to advise my switch to Xtra takes place on Wednesday.

I wonder if a static IP puts me on different equipment where there is no bottleneck?

I have a static IP also. Guess that rules that one out.

nate

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Reply # 172257 20-Oct-2008 15:14

tamatama14: I know several forums have discuss this issue before, but I'm still having this problem.
This problem have to be solved, otherwise there is no point of me staying with Xnet.

You've read the other discussions, you have the exact same problem yet you still post

Please read this. Then swap ISPs.

tamulmol

23 posts

Geek

Reply # 173278 24-Oct-2008 09:27

Hmmm...it so sad that so many people are being suffering for this problem for very long period now.

I think I will try to switch ISP now...Hopefully I will get a better one....(hehehe thats the problem)

DylanReeve

67 posts

Master Geek

Reply # 173496 25-Oct-2008 08:23

It's weird and only partly consistent for me.

Downloading an 11MB file from a US-based Amazon S3 server I was getting an average low (12KB/s) download speed, but that was because the speed yo-yos massively. Climbs to 60KB/s then drops to zero, then climbs then drops to zero. I see similar thing with most peers on a popular torrent I tested with too. Speed goes up, drops to zero. Goes up, drops to zero.

However, at the same time I was getting poor speeds from the Amazon download server I get sustained 150KB/s downloads of the same file from my own US-based server.

So it's not all international traffic, and not content or protocol specific.

LordBoBCUP

8 posts

Wannabe Geek

Reply # 175251 2-Nov-2008 14:02

DylanReeve: It's weird and only partly consistent for me.

Downloading an 11MB file from a US-based Amazon S3 server I was getting an average low (12KB/s) download speed, but that was because the speed yo-yos massively. Climbs to 60KB/s then drops to zero, then climbs then drops to zero. I see similar thing with most peers on a popular torrent I tested with too. Speed goes up, drops to zero. Goes up, drops to zero.

However, at the same time I was getting poor speeds from the Amazon download server I get sustained 150KB/s downloads of the same file from my own US-based server.

So it's not all international traffic, and not content or protocol specific.

You will probably know that ISPs dont just have 1 intl pipe, they purchase pipes from many upstream providers, so the fact that you are getting better speeds from 1 site intl than another site intl may be a sign that they are accessed via different routing paths via different upstream providers. (a simple tracert host from CMD will tell you if they are different or not by examining the results going via different hops).

It is quite likely that they are routing based on a few rules any bittorrent/p2p traffic via 1 upstream provider and maxing that link out on p2p (which is probably their cheapest intl link) and then giving all other traffic on another intl link, atleast that'd probably be what I would do. This would also make a lot of sense accounting wise as they would know that there was $x on torernting (what ever maxing their intl torrent link costs) + a variable amount of http traffic.

Anywho this may or may not explain it, it is only a guess seems that no one @ xnet will tell you how their routing works.

Detruire

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Reply # 175296 2-Nov-2008 18:33

LordBoBCUP: You will probably know that ISPs dont just have 1 intl pipe, they purchase pipes from many upstream providers, so the fact that you are getting better speeds from 1 site intl than another site intl may be a sign that they are accessed via different routing paths via different upstream providers. (a simple tracert host from CMD will tell you if they are different or not by examining the results going via different hops).

Not always. Slingshot/Callplus only use ANC. (Which does have multiple paths it uses)

rm *