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CrazyM

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#289822 1-Oct-2021 08:18
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So now with Vodafone dropping SureSignal support they have finally enabled wifi calling- nice!

 

However, one problem with this that I didn't foresee is that at home with my SureSignal off my iPhone 11 now spends ~50% of its battery every 24 hours just searching for mobile coverage, even though its got full wifi signal. I can get around this by turning on Aeroplane Mode but remaining connected to wifi. Its a bit annoying turning Aeroplane Mode on/off when I arrive/leave home but I can manage it with some ios automations. Messages and calls come through over the wifi and my battery isn't drained by constantly searching for cellular signal - problem solved! (through a non-ideal workaround)

 

The problem is my wife's iPhone. Her iPhone SE2 does not respond the same as my iPhone 11 and she is at home most of the day so the battery life issue affects her more. Her iPhone will not allow you make or receive calls or SMS messages when on Aeroplane mode, even though it is connected to wifi. If you try and make a call it prompts you to turn off Aeroplane mode first. And SMS messages dont get through even with full WiFi reception.

 

 

 

I've checked her phone and it seems to be set identically to my phone. Does anyone know of any hidden settings that might be causing these differences in behaviour? Or is it perhaps a different setting on Vodafone's end for different devices?

 

I'd really like to try and get this sorted otherwise it looks like for reception-compromised people that WiFi calling is actually a poor replacement for the SureSignal

 

 


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freitasm
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  #2787548 1-Oct-2021 11:17
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Are both devices running exactly the same iOS version?





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CrazyM

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  #2787550 1-Oct-2021 11:23
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Yep, both devices on iOS 15.0 and updated on the same day


tim0001
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  #2788342 2-Oct-2021 18:05
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A long shot, but a network reset might help.  The downside is that you will need to re-enter all your WiFi passwords.

 

"Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before."

 

All I can say is that it fixed our VoLTE issue ( there is a chance it might help with Wifi calling too).  

 

I believe that there is also a 15.0.1 now with some bug fixes.

 

 




CrazyM

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  #2788873 4-Oct-2021 09:19
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No change from a network reset.

 

When in Aeroplane mode and on WiFi my phone shows the network as "Vodafone NZ WiFi", while hers shows nothing.

 

Any got an Iphone SE2 on Vodafone and can check whether they have the same behaviour?


Linux
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  #2788880 4-Oct-2021 09:36
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@nzfinest Can you add any value here?

RunningMan
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  #2788902 4-Oct-2021 10:05
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Just tried iPhone 11 Pro - turning on aeroplane mode leaves wifi (and bluetooth) on and VF wifi calling working. iOS 15.0.1


konfusd
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  #2790871 7-Oct-2021 08:58
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On your wife's phone is Wi-Fi Calling switched on under Settings > Mobile?





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CrazyM

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  #2790895 7-Oct-2021 09:13
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Yes Wifi Calling is toggled to on. But the phone never connects to the 'Vodafone NZ WiFi' network


freitasm
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  #2790899 7-Oct-2021 09:21
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CrazyM:

 

Yes Wifi Calling is toggled to on. But the phone never connects to the 'Vodafone NZ WiFi' network

 

 

The phone will use any WiFi network it is connected to.





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RunningMan
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  #2790904 7-Oct-2021 09:27
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Vodafone NZ WiFi is the carrier name the phone reports when connected to VoWiFi, not a WiFi SSID. Sounds like the carrier settings are not up to date, or something similar that is preventing that phone from connecting to WiFi calling at all.


TOBE
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  #2798031 20-Oct-2021 09:35
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I have bad reception at home so have been trying to get this feature activated also.  Have a work phone (iPhone 12) and plan with VF and am able to get other same phones and numbers on the account to enable wifi calling but not mine.  I have contacted their service team and they say the issue is that VoLTE is not enabled and this needs to be activated to use wifi calling.  I don't have the toggle in the phone settings to enable at VF can't enable it on their side either.  They advised changing the sim which we do have spares in the office but no one has contacted me to carry out.  Will have to wait until am able to pop into a store to resolve.


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