Data Usage - Fibre

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AKLGUY79

87 posts

Master Geek
+1 received by user: 8

#290167 25-Oct-2021 11:04

Is anyone else looking that their Data Usage for their Fibre plan and it not been updated since August 23rd?

I have logged a ticket with Vodafone and been told it should be fixed in 24hours to 3 days. But that was 2 weeks ago

timmmay

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#2800669 25-Oct-2021 11:08

I noticed that the 2degrees data meter was done for a month or so, about a month ago, but it's working again now. I guess data caps are so irrelevant in most cases they don't worry too much about it.

AKLGUY79

87 posts

Master Geek
+1 received by user: 8

#2800671 25-Oct-2021 11:10

timmmay:

I noticed that the 2degrees data meter was done for a month or so, about a month ago, but it's working again now. I guess data caps are so irrelevant in most cases they don't worry too much about it.

Agreed but I have always like to see if I break new records in downloading 😅

jackyleunght2002

406 posts

Ultimate Geek
+1 received by user: 26

#2800681 25-Oct-2021 11:47

Hello

my understanding was: "when it is on covid level restriction, alot of the phone company offer the unlimited internet services" for those people who are on quota plan.

so thats mean i am assuming that they have turn off the data including for those of us that are on unlimited internet plans...

the covid level 4 starts on 17th August 2021 and there is no usage recorded since 17th, thats mean they have switch it off.

i also like to see how much data i used for this covid19 restriction, but because it has been switch off, can't see it too, lol

Jacky

AKLGUY79

87 posts

Master Geek
+1 received by user: 8

#2800682 25-Oct-2021 11:50

jackyleunght2002:

Hello

my understanding was: "when it is on covid level restriction, alot of the phone company offer the unlimited internet services" for those people who are on quota plan.

so thats mean i am assuming that they have turn off the data including for those of us that are on unlimited internet plans...

the covid level 4 starts on 17th August 2021 and there is no usage recorded since 17th, thats mean they have switch it off.

i also like to see how much data i used for this covid19 restriction, but because it has been switch off, can't see it too, lol

Jacky

But I was already on unlimited. I wanted to see if in September I broke my record of 6TB in a month. I should do since I had to redownload a server backup and close to 20TB media

Linux

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#2800684 25-Oct-2021 12:12

AKLGUY79:

I have logged a ticket with Vodafone and been told it should be fixed in 24hours to 3 days. But that was 2 weeks ago

@AKLGUY79 That is to get you off the phone so the rep can tell more total BS to the next customer

quickymart

14940 posts

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#2800740 25-Oct-2021 12:52

More quality help from the Vodafone call centre.

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AKLGUY79

87 posts

Master Geek
+1 received by user: 8

#2800750 25-Oct-2021 13:53

quickymart:

More quality help from the Vodafone call centre.

Back in the day when I worked for a ISP call centre. if I said that I meant it. Even gave a ticket number

jackyleunght2002

406 posts

Ultimate Geek
+1 received by user: 26

#2800883 25-Oct-2021 15:06

i doubt vodafone will put it back on until auckland get out of the restriction?

quickymart

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#2800888 25-Oct-2021 15:15

AKLGUY79:

quickymart:

More quality help from the Vodafone call centre.

Back in the day when I worked for a ISP call centre. if I said that I meant it. Even gave a ticket number

Yep, same thing when I was at (what was) then-Telstra Clear, later Vodafone. We had it hammered into us that was what we did every time something was raised.

jackyleunght2002

406 posts

Ultimate Geek
+1 received by user: 26

#2824768 5-Dec-2021 20:15

Hello All

I have checked the data usage on the Vodafone app, I can see it is now on movement again…

I have used 23.66GB so far from 22nd November

Jacky