Hi folks,
I was trying to decide where is the most appropriate to post this and decided, since my partner is with Vodafone, this may be the best forum.
The details of how is somewhat fuzzy by now but somehow she was subscribed to some kind of SMS service, as was I. We were told that txt-ing UNSUBSCRIBE or REMOVE or some such would remove us from this service. I did that and was actually removed and never received any further txts.
Unfortunately my partner kept receiving txts from this service - coming from a number 5415. These charges of course keeps appearing on her bill. She has asked Vodafone about this a couple of times and was told a couple of options. None of these did the trick and the CSR's latest suggestion was to block the number on her phone. Apparently even though the txt will keep coming she won't be charged if her phone blocks it.
We have a couple of questions about this of course. First, is the point about blocking a number and not being charged true? After our previous experiences with CSRs on various issues we have come to question their suggestions.
Secondly, we can't actually figure out a way of doing this blocking on the Nokia E71. Has anyone done this before? Any suggestions would be great!
Cheers,
Dany.