any ideas for a new isp?

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hio77

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Lizard Networks

#29166 27-Dec-2008 00:17

hi all,

just wanting some surgestions for a new isp as vodafone just dont have the data for what i need :(
untill recently we have be wanting to get rid of vodafone becuse they wouldnt help us so we were stuck with our connection going down for a few weeks a month and getting max speeds of 120/64kbs with becuse of thier monkeys in the customer survise that kept trying to make excuses such as my favirote one they gave us " your house has moved to far away from the extrange" till they fixed the "coils" on our line now we get 3mbs/120kbs which i would love to keep :D. we use about 500mb-4 gig a day ( 35 gig a month average) depending on if we have been slowed or not ( still on thier fair use becuse they once again fail to do what has been asked and i dont want to have to call them again ( hate waiting about 45 mins for them to answer )

we do alot of gaming and i work on a remotly hosted server which im concently having to update files and rebuild/reupload the client (hosted on many mirrors and torrented) for those of you wondering how we use that much

thanks all

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Ragnor

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#186271 27-Dec-2008 16:00

imo..

Avoid combined phone and internet plans, avoid naked dsl, avoid Orcon and Vodafone own equipment in the exchange plans (because sub loop unbundling hasn't been sorted out yet)

This leaves FS/FS plans from:

Telecom Broadband Pro
- 40gb data for $79.95 ($89.95 if you don't have your phone line with telecom)
- Over 40gb is charged at 2c per MB (extremely expensive)

Pros:
- Generally good reputation for speed and performance in 2008, only really had a few major outages.
- Very cheap for 40gb of data

Cons:
- Very expensive after 40gb (2c per MB = $20 per GB)
- Your speed doesn't get throttled after 40gb so you keep using data at full speed
- You pay for 40gb even if in a particular month you only used 10gb

Slingshot Inferno:
- Base: 15gb data for $59.95
- Data blocks: 5gb for $10 ($2 per GB), 20gb for $25 ($1.25 per GB), 50gb for $50 ($1 per GB)

Pros:
- Free off peak data (between 1am and 7am usage wont count towards your monthly data cap)
- Data banking (unused data from a data block will roll over into the next month)
- Traffic management and prioritization means international gaming is generally good, torrenters can't wreck performance on the network for everyone else (eg: Xnet)
- You pay for what you use and if you buy a data block and don't use it all it rolls over to the next month

Cons:
- Their aggressive transparent caching and proxy servers can cause problems with some sites
- Several times in 2008 they got the traffic shaping and prioritization rules wrong causing significant problems.

Telstra PDQ Max:
- Connection $44
- 10gb data blocks for $11.95

Pros:
- Best reliablity and performance, no major problems in 2008 unlike Telecom and Slingshot
- Uses higher quality international bandwidth providers (Reach, Sprint, MCI) compared to Telecom (Global gateway) and Slingshot (Asianetcom).

Cons
- Must have your phone line with them (Phone Line Basic $44 /month basically the same price as a Telecom phone line)
- 10gb data blocks aren't very flexible eg: if you use 32gb you have used 4x 10gb blocks which means you payed for 8gb you didn't use.

hio77

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Lizard Networks

#186272 27-Dec-2008 16:06

thanks for the reply ... as for telecome we have friends about 200 meters closer to the extange ( yes i am sure of it) but yet they get max speeds of 1mbs droping all the way to 64kbs with alot of disconnections ( iknow that can be a port issue) but i need a connection that stays stable.

i had thought about slingshot but i have heard alot of bad things about them so if anyone is on them can they tell me if they have goten better.... im off to go read thier fourms a little closer now :D

thanks

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Ragnor

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#186274 27-Dec-2008 16:18

I updated my reply to include Telstra and a bit more detail.

Basically if you live and area that has been cabineted by Telecom you will be better off on Telstra, Xtra (Telecom) or Slingshot becase they all provide ADSL over telecom wholesale equipment. Vodafone or Orcon use their own equipment in the exchanges in Auckland.

Normally your phone line is connected all the way to the exchange, the further you live the worse speed you can sync at. However Telecom is instaling cabinets around the country to reduce the distance your copper phone line must go and to improve sync speeds.

Who is your phone line with atm?
Are you in Auckland?

hio77

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#186275 27-Dec-2008 16:25

our lines currently with vodafone and live in waitakere, auckland they only did half of a cabinetion moving all our connections to the box on the side of the road but yes it is still adsl1

as for the telstra i did look into them but didnt understand how thier datapacks worked :D ima go on thier site and have a look now and see for myself.... i didnt read the little writing that says "per pack" :D

:)

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nzbnw

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#186283 27-Dec-2008 18:06

Ragnor:

Telecom Broadband Pro
- 40gb data for $79.95 ($89.95 if you don't have your phone line with telecom)

To be clear, you need to have a Telecom line to be able to get Telecom Broadband. This cannot be a wholesaled line through Vodafone, TCL etc; it must be a Telecom Retail line. The price difference is if you have your tolls with Telecom or an alternative service provider.

nzbnw

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#186286 27-Dec-2008 18:27

Telecom also offers business broadband plans, they offer bigger data allowances and cheaper excess data.

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hio77

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Lizard Networks

#186287 27-Dec-2008 18:29

yup i understand all of that :D whoever we switch to we will probly get a line with them :) one less bill and usaly 10$ cheaper than a line with the isp anyway :)

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Spyware

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#186288 27-Dec-2008 18:35

hio77: our lines currently with vodafone and live in waitakere, auckland they only did half of a cabinetion moving all our connections to the box on the side of the road but yes it is still adsl1

Very unlikely that you have been cabinetised with an attenuation of 53 dB. The intention of cabinetisation is to reduce attenuation below around 30 dB from memory. May I ask how far away the cabinet is?

As for your friends that are 200 metres closer to exchange, their line could be faulty, it be a filter problem if no master splitter installed or could be a modem issue or combination of all 3. The fact that the line is with Telecom means absolutely nothing.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

hio77

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#186293 27-Dec-2008 18:51

about 1.5 km from it in a house that was made cheaply we have put in a master splitter to avoid most of that as i said the person from vodafone told us that we will only be "semi-cabnitised" the planed date and it is not a new cabinet

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amorangi

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#187102 2-Jan-2009 23:17

I recently left ihug/vodafone for Orcon and couldn't be happier. For $60 on top of your plan you can get 100GB extra of data, and if you go over that and you are on thier equipment it's only $1GB. Their service is a lot better too.