Hi, I seem to beh aving some issues at Xnet where my data usage has gone through the roof yet Im not doing anything that would acount for it..
I dont watch many movines, dont do filesharing yet somehow I chew through 9 gigs of data a month...(yes I need to keep upping the limit else it slows down to slower than dialup)
I do not that XNET seems insecure.. when you log into your account it sends your password unencrypted.. Why would XNET not use even basic security? I guess one possible explanation is a person has got hold of my login and has been downloading against my account? (this is based on a security program warning my my password was about to be sent to this site, which it would not usually do if it was encrypted)
Speaking to Xnet helpdesk was very unhelpful.. It was pretty bad customer service. I was told well we can run a report to show where data was going, but it will cost you $50.. i think the guy said something like, its not their responsibility if I have an insecure system.. which I dont. (wired NOT wireless, auptodate antivirus/firewall, spyware x a few and updated op system patches)
Suffice to say I have changed my password, but since they have full visibility of what that password is, and dont use encryption.. what good will that really do?
has anyone else found issues like this? what else can one do.?
[Moderator edit (MF): moved to correct forum]