Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


460 posts

Ultimate Geek
Inactive user

#29489 9-Jan-2009 02:53
Send private message


Do any of you find your invoice from xnet very confusing?Take a look at this one for me and see if this is a mess

Take a look at this

It says previous balance including Gst. I would expect the $300 be the november bill that is left to pay but wait my november bill was $110 so whats $299?


Here's the confusing part. One would expect previous balance means the amount owe from the last bill but it actually means credit.

Previous balance and previous balance brought forward  isn't the same thing but sounds the same?

Last months bill came to $155.78 but it doesn't state that it will be deducted from the credit of $300 which means I have to pay $155.68

This is an extremely confusing statement don't you think?

What I owe should be shown clearly and what credits that I have should also been stated clearly

As well as that the total bill should be


-(Dec Spent) $155.78

= $144.19

Create new topic
Affiliate link

Affiliate link: Norton 360 antivirus provides enhanced security for your connected devices, a secure VPN for online privacy, Password Manager, Firewall, SafeCam, PC Cloud Backup, Dark Web Monitoring, Parental Control, and more. An all-in-one cybersecurity solution backed by 100% Virus Protection Promise and 60 Day Money Back Guarantee.
400 posts

Ultimate Geek

  #188323 9-Jan-2009 08:10
Send private message

Yes their bills are a nightmare, the worst I have come across.

37 posts


  #188335 9-Jan-2009 09:13
Send private message

Yes, I agree. Xnet invoices are confusing and cluttered.

Need to have the front page as a summary:
etc etc


Then just tell me what I owe.

The following pages need to have the breakdown of costs and details.

218 posts

Master Geek

  #188349 9-Jan-2009 10:50
Send private message

It does add up:

Your previous balance was $299.97 in CREDIT made up of:

A bill of $157.03 DEBIT
A payment of $207 CREDIT
A credit of $250 CREDIT (someone likes you or they credited you for something in the past)

Makes sense,no?

Then we come to your current MONTH which is a DEBIT balance of $144.19.

Then we come to the TOTAL, which is any previous months brought forward, plus your current month

= -$299.97+$144.19 = -$155.78

So you're in CREDIT by $155.78 and don't need to pay anything.

It all makes sense to me, and brackets around a total in accounting signify a credit balance.

Re: not showing what you owe - they do, the Total field tells you that.

2033 posts

Uber Geek

  #188370 9-Jan-2009 11:46
Send private message

Yes I DID find it very confusing. Fortunately I have a good idea of what it should be before I get it so I can generally figure it out.

295 posts

Ultimate Geek

  #189504 14-Jan-2009 12:56
Send private message

tkr001: Yes their bills are a nightmare, the worst I have come across.

Certainly not the best but IRD statements take the prize for the hardest to understand! :)


Trash bandit
11927 posts

Uber Geek

Retired Mod
ID Verified
Lifetime subscriber

  #189529 14-Jan-2009 14:34
Send private message

I just recieved a bill from them although they havent been my ISP for almost 2 months now.... asking for almost $100 for an account thats closed. None of it makes sense, and half the print is missing from the detailed items.
Lousy..........  guess I have to call them. <shudder>

       Gavin / xpd / FastRaccoon


Website - Photo Gallery - Instagram



Create new topic

News and reviews »

D-Link G415 4G Smart Router Review
Posted 27-Jun-2022 17:24

New Zealand Video Game Sales Reaches $540 Million
Posted 26-Jun-2022 14:49

Github Copilot Generally Available to All Developers
Posted 26-Jun-2022 14:37

Logitech G Introduces the New Astro A10 Headset
Posted 26-Jun-2022 14:20

Fitbit introduces Sleep Profiles
Posted 26-Jun-2022 14:11

Synology Introduces FlashStation FS3410
Posted 26-Jun-2022 14:04

Intel Arc A380 Graphics First Available in China
Posted 15-Jun-2022 17:08

JBL Introduces PartyBox Encore Essential Speaker
Posted 15-Jun-2022 17:05

New TVNZ+ streaming brand launches
Posted 13-Jun-2022 08:35

Chromecast With Google TV Review
Posted 10-Jun-2022 17:10

Xbox Gaming on Your Samsung Smart TV No Console Required
Posted 10-Jun-2022 00:01

Xbox Cloud Gaming Now Available in New Zealand
Posted 10-Jun-2022 00:01

HP Envy Inspire 7900e Review
Posted 9-Jun-2022 20:31

Philips Hue Starter Kit Review
Posted 4-Jun-2022 11:10

Sony Expands Its Wireless Speaker X-series Range
Posted 4-Jun-2022 10:25

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.