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steadysteve

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#306135 30-Jun-2023 13:39
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Running on a One VDSL connection - the old Huawei modem seems to be losing it ... lots of dropouts

 

Just bought a FritzBox 7530 and having trouble connecting to the internet

 

Could well be a config issue on my side

 

This is how I have the Fritzbox configured:

 

Username and password required - No

 

VLAN ID = 10

 

Encapsulation: Bridging, DHCP automatic

 

 

 

DSL connection is strong and constant,  but no internet connection

 

Not much help from One 

 

Fritzbox suppliers Snappernet suggested One may need to 'flush the line". Something to do with MAC addresses

 

 

 

So I'm on my own now unless someone has an idea?


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Gollam
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  #3097741 30-Jun-2023 13:50
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Login to the FritzBox and take a look at the error log in the admin page. Might point to the problem.

 

Generally you would need an ID and password to login to the ISP once the DSL link is up

 

Golom





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steadysteve

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  #3097742 30-Jun-2023 13:54
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OK, thanks fot that

 

I have no idea what username and password to use ... did I get these from vodafone when I originally set up my connection?


MaxineN
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  #3097745 30-Jun-2023 14:06
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No.

 

 

 

Credentials are not required as we do PTM + Automatic IP/DHCP/IPoE.

 

 

 

 

If you have sync up according to the Fritzbox but getting no internet then yes it is not configured correctly. Give the above a go.

 

 

 

 

 

 





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.




Gollam
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  #3097747 30-Jun-2023 14:10
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steadysteve:

 

OK, thanks fot that

 

I have no idea what username and password to use ... did I get these from vodafone when I originally set up my connection?

 

 

You should have received these when you signed up with the ISP.





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Gollam
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  #3097760 30-Jun-2023 15:06
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MaxineN:

 

No.

 

 

 

Credentials are not required as we do PTM + Automatic IP/DHCP/IPoE.

 

 

 

 

If you have sync up according to the Fritzbox but getting no internet then yes it is not configured correctly. Give the above a go.

 

 

 

 

 

 

 

 

 

 

Thanks for this - has updated my knowledge

 

Cheers

 

Golom





Time flies like an arrow - fruit flies like a banana


steadysteve

109 posts

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  #3097766 30-Jun-2023 15:12
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MaxineN:

 

Credentials are not required as we do PTM + Automatic IP/DHCP/IPoE.

 

 

Thanks Maxine ...

 

So it turns out my connection is in fact ADSL - (could have sworn I signed up for VDSL)

 

In that case, according to One website I do need credentials - is that correct?

 

I can read a PPPoA username on my old Huawei modem, but the password is starred out ...

 

 

 


 
 
 

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steadysteve

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  #3097783 30-Jun-2023 15:28
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Seems unlikely the instructions mean I should enter "User" into the Login and Password fields ...


MaxineN
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  #3097786 30-Jun-2023 15:40
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Heh

Adsl yes pppoa and yes you need to enter something




Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.


steadysteve

109 posts

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  #3097794 30-Jun-2023 15:58
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Any idea how I can retrieve my password??


MaxineN
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  #3097806 30-Jun-2023 16:14
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steadysteve:

 

Any idea how I can retrieve my password??

 

 

Hi

 

 

 

There is no specific password required, just enter something in there. (you could use onenz/onenz or user/user)





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.


steadysteve

109 posts

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+1 received by user: 4


  #3097843 30-Jun-2023 17:06
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Well here's a weird but happy outcome ...

 

After trying all possible combinations and permutations of login/password and PPP over whatever, I selected 2degrees as internet service provider

 

And whatever configuration they have set up just worked instantly

 

The configuration line is something non-techy like 

 

Internet connection : via Fritz.box

 

So thanks for the support, if only to keep me trying different options


 
 
 

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steadysteve

109 posts

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  #3098082 1-Jul-2023 09:06
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I guess it makes sense that the 2degrees settings work for one ...

 

chorus owns and controls all the lines, they set up the connections, so ADSL modem configurations shoudl

 

be the same no matter which ISP one is using

 

may well be wrong about this

 

 


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