Vodafone PXT image size changed?

Forums › Vodafone New Zealand › Vodafone PXT image size changed?

toii

140 posts

Master Geek

# 30935 26-Feb-2009 10:57

Has anybody elese noticed that received PXT image resolution is way smaller than it used to be? I havent changed anything on my phone and neither have people I pxt but for some reason pictures are now tiny. We all have our Nokia phones set to send pictures at "Large" size. Sending pxt last week, the picture sizes were the same as they have been ever since I remember. Something seems to have changed - has Vodafone done something to analyse the image files sent via pxt access point and automatically shrinking them?

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# 198182 26-Feb-2009 11:02

So it's not just me:
http://forum.vodafone.co.nz/index.php?showtopic=1660&hl=

Do you have an N95?

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toii

140 posts

Master Geek

# 198183 26-Feb-2009 11:05

Yes I do have an N95. My friend has a Nokia 8500. Last week we were able to exchange PXT at a decent size but now they are tiny. If we send a PXT from ourselves to ourselves it is also recieved way smaller than what was sent. This happens on both our phones N95 and 8500.
Seems like Vodafone has changed something. The shrunken pictures are so small they are virtually useless!

Asmodeus

1006 posts

Uber Geek

# 198186 26-Feb-2009 11:11

I have a Nokia 6630 and Im getting the same...

coffeebaron

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# 198188 26-Feb-2009 11:18

Seems to vary from handset to handset: I sent pxt to a Nokia 6121 & 6680, they both received full size, but to a N95, very small.

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toii

140 posts

Master Geek

# 198191 26-Feb-2009 11:34

So those of us that have noticed this problem havent changed anything but the problem started happening about a week ago ...
My N95 is not running Vodafone-branded firmware. I am running the latest release of Nokia standard firmware. I wonder if this problem occurs with Vodafone branded N95 too?
I am using the standard access point i have always used which is VF NZ Pxt (live.vodafone.com).
If I send a pxt to myself the original size of the message is 30kb but the received size has shrunk to just 3kB.

sbiddle

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# 198197 26-Feb-2009 11:52

I'm guessing Vodafone's long awaited new MMSC may be in place. Maybe a configuration issue somewhere?

toii

140 posts

Master Geek

# 198204 26-Feb-2009 12:09

I just spoke to Vodafone customer services (midday on 26 Feb). They are already aware of problems with Pxt (said it is a global problem) and they are working on resolving it with no known time for it to be fixed.
I was told that I am in a better situation than a lot of other people that cannot even send any pxt at all!
The advice was to try again at the end of the day.

johnr

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# 198217 26-Feb-2009 13:43

toii: I just spoke to Vodafone customer services (midday on 26 Feb). They are already aware of problems with Pxt (said it is a global problem) and they are working on resolving it with no known time for it to be fixed.
I was told that I am in a better situation than a lot of other people that cannot even send any pxt at all!
The advice was to try again at the end of the day.

This is not global issue and I can confirm this should not be happening

I have a ticket open about the issue

Thanks John

coffeebaron

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# 198227 26-Feb-2009 15:19

johnr:
toii: I just spoke to Vodafone customer services (midday on 26 Feb). They are already aware of problems with Pxt (said it is a global problem) and they are working on resolving it with no known time for it to be fixed.
I was told that I am in a better situation than a lot of other people that cannot even send any pxt at all!
The advice was to try again at the end of the day.

This is not global issue and I can confirm this should not be happening

I have a ticket open about the issue

Thanks John

Thanks for the heads up johnr!

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

toii

140 posts

Master Geek

# 198237 26-Feb-2009 16:41

Would be a good idea for the Customer Service Rep not to tell customers that they have a global problem with this if its's not - makes it sounds a whole lot worse than need be!
It's good to know that it's not meant to be happening.

grasshoper

152 posts

Master Geek

# 198250 26-Feb-2009 18:26

Having the same problem too.

A friend roaming over in london sent me some pxt's, all of them comeing in really small, i thought i must of been a bad camera phone, even though it had 2mp. My phone is an n95 also.

johnr

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# 198251 26-Feb-2009 18:33

Its going to be a issue with all incoming PXT to certain model handsets

kiwitrc

4123 posts

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# 198329 27-Feb-2009 08:57

I have this issue on a Sony Ericsson K850i as well.

Nothing like testing prior to releasing changes to the network.

stevenz

2785 posts

Uber Geek

# 198480 28-Feb-2009 09:09

Just sent myself one on my trusty SE W900i, source image was 1632x1224, phone auto-resized it to 640x480, takes freaking ages to send over 2G (negligable 3G signal in highbury), image received is still 640x480.

I disabled resizing (this phone is brilliant), sent it again, and it was received at the full 1632x1224. Looks like my handset is being ignored by whatever system is downscaling the images. As I maybe send 1 or 2 PXTs a year, (just used my whole quota for this test ;) - it's not terribly beneficial though!

toii

140 posts

Master Geek

# 200138 9-Mar-2009 15:19

Does anyone know if this has been fixed yet?

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