[WXC/VFX] VFX International outbound faxing

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sampler

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Topic # 31072 3-Mar-2009 19:00

Hey Everyone,

Had an interesting call from XNET this morning, They seem to be in the process of marketing their Fusion service to their own existing customers who still have a real phone line on which DSL is provided.

For a few reasons I was happy to discuss my possible move to the Fusion service but at the point when I started asking a few performance style questions the marketing spiel started to waver.

The main reason for keeping a POTS line for me so far is the ability to fax internationality. Is there anyone on here who has experience with using XNET/VFX to send faxes internationally. Has it got better than it was 6-12 months ago (ie nearly impossible) ?

As I have never experianced a call from XNET/WXC which was not a technical followup I also find it interesting that XNET/WXC are trying to tap exisiting customers rather than market externally. New trend maybe.

Cheers

Sampler

bender

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Reply # 199067 3-Mar-2009 21:58

It will be because margin on data services is stuff all, tolls are where the providers make money (which is why so many do the $10 discount etc for having tolls).
As far as I understand, faxing _should_ work internationally using T.38, without T.38 I imagine the experience will be terrible. I've sent a number of faxes internationally to Germany, Switzerland and Australia and they all transmitted fine. I guess if you can, try it across VFX but make sure you're using a SPA2102/3102 - the PAP2T will not support T.38. My experience is only in faxing via a Cisco Call Manager system connected on a SIP trunk, but you should experience the same results using the SPA2102/3102.
If you've got one of these spare or can borrow/try someone else's, then it's only $10 for a month of VFX so for the cost savings it's worth trying it first before going to naked DSL.

Tizza5

51 posts

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Reply # 199598 6-Mar-2009 12:54

Lots of our VFX customers fax internationally including dodgy places like the Pacific Island, works fine!

nutbugs

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Reply # 199603 6-Mar-2009 13:17

I was unable to send faxes to the US January this year via VFX. I use an SP2102. Has worked fine otherwise including to UK.