[TelstraClear] TCL AU Routing

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] TCL AU Routing - again

eXDee

4032 posts

Uber Geek

Trusted

#31099 4-Mar-2009 15:46

Sigh. Yet again Telstraclear is being useless in its routing to australia. Apparently its out of their control but it seems to happen very often on their network and is incredibly annoying. Other ISP's dont seem to get this issue as often...
Internode below is one example:

1     1 ms    <1 ms    <1 ms RTA1025W [192.168.1.1]
2    13 ms    31 ms    13 ms 218.101.61.22
3     *       12 ms    11 ms 218.101.61.161
4    12 ms    12 ms    12 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.
50.251]
5    12 ms    11 ms    12 ms 203.167.233.10
6    36 ms    35 ms    35 ms i-9-1.wil-core02.net.reach.com [202.84.219.109]

7   194 ms   193 ms   194 ms i-11-1-2.hkhh-core01.net.reach.com [202.84.141.1
65]
8   195 ms   193 ms   194 ms i-13-1.hhtstcbr02.net.reach.com [202.84.154.190]

9   195 ms   196 ms   195 ms internode-RGE.hkix.net [202.40.161.74]
10   215 ms   216 ms   216 ms pos4-3.bdr1.syd6.internode.on.net [203.16.211.13
8]
11   216 ms   217 ms   218 ms pos4-1.bdr2.adl2.internode.on.net [150.101.199.2
30]
12   216 ms   216 ms   216 ms gi1-24.cor3.adl2.internode.on.net [150.101.134.5
0]
13   216 ms   215 ms   215 ms internode.on.net [203.16.214.17]

Trace complete.

Come the end of this month and i think our contract will have expired, in which case i might start looking for alternatives.
I sent off an email to telstras rather unhelpful support team, who still havent replied to the last two issues i reported.

Regs

4066 posts

Uber Geek

Trusted

Snowflake

#199246 4-Mar-2009 17:08

here is the same route traced from callplus:

1    <1 ms    <1 ms    1 ms 202.180.x.y
2    <1 ms    <1 ms    <1 ms p69.pool-82.callplus.net.nz [202.180.82.69]
3    <1 ms     1 ms    <1 ms vlan5.cpcak1-s1.callplus.co.nz [202.180.64.71]
4     1 ms     8 ms     1 ms ip-202-147-46-233.asianetcom.net [202.147.46.233
]
5    24 ms    24 ms    24 ms po4-0.cr2.syd1.asianetcom.net [202.147.55.254]
6    26 ms    26 ms    25 ms gi1-3.gw2.syd1.asianetcom.net [202.147.40.190]
7    25 ms    25 ms    25 ms gi1-0-1.gw1.syd2.asianetcom.net [202.147.40.194]
8    25 ms    25 ms    25 ms gig0-0-126.bdr1.syd6.internode.on.net [150.101.1
97.41]
9    47 ms    47 ms    47 ms pos4-1.bdr2.adl2.internode.on.net [150.101.199.2
30]
10    47 ms    47 ms    47 ms gi1-14.cor3.adl2.internode.on.net [150.101.225.8
2]
11    46 ms    47 ms    47 ms corp.internode.on.net [203.16.214.17]

Sales Engineer
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stevenz

2802 posts

Uber Geek

#199251 4-Mar-2009 17:32

And via Telecom (less our internal IPs):

7    16 ms    16 ms    17 ms vlan-1486.aksw7.global-gateway.net.nz [203.96.64.209]
8    15 ms    15 ms    15 ms ae0-30.akbr4.global-gateway.net.nz [210.55.202.102]
9    15 ms    15 ms    15 ms so0-3-2.tkbr9.global-gateway.net.nz [210.55.202.82]
10    39 ms    39 ms    39 ms so1-1-1.sybr6.global-gateway.net.nz [202.50.232.218]
11    39 ms    51 ms    39 ms xe2-0-0-2.sybr4.global-gateway.net.nz [202.50.232.242]
12    40 ms    40 ms    40 ms vlan556.52gdc76f02.optus.net.au [59.154.21.137]

13    66 ms    66 ms    67 ms 61.88.221.51
14    64 ms    63 ms    64 ms internodesystemspl.optus.net.au [59.154.0.18]
15    77 ms    68 ms    68 ms gi1-7.cor1.adl6.internode.on.net [150.101.134.58]
16    63 ms    64 ms    63 ms corp.internode.on.net [203.16.214.17]

Interesting to see just how different the routing is. TCLs is way off the mark.

Ragnor

8218 posts

Uber Geek

Trusted

#199260 4-Mar-2009 18:16

Seems like a obvious routing problem between reach in sydney and internode. I doubt Telstra can apply much pressure to reach to make it a priority to fix it but you never know.

shrub

775 posts

Ultimate Geek

ID Verified

#200485 10-Mar-2009 21:30

1 11 ms 19 ms 14 ms 121-73-99-1.cable.telstraclear.net [121.73.99.1]

2    25 ms    33 ms    35 ms ge-1-3-0-872-ie1-international.telstraclear.net
[218.101.61.169]
3    26 ms    23 ms    22 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.
50.251]
4    21 ms    28 ms    23 ms 203.167.233.10
5    46 ms    54 ms    52 ms p6_1_0-aklc1.net.reach.com [202.84.219.121]
6   204 ms   217 ms   216 ms static.net.reach.com [202.84.140.109]
7   210 ms   212 ms   207 ms i-13-1.hhtstcbr02.net.reach.com [202.84.154.190]

8   210 ms   206 ms   205 ms internode-RGE.hkix.net [202.40.161.74]
9   242 ms   253 ms   243 ms pos4-3.bdr1.syd6.internode.on.net [203.16.211.13
8]
10   243 ms   258 ms   247 ms pos3-1.bdr2.adl2.internode.on.net [203.16.212.13
4]
11   246 ms   258 ms   245 ms gi1-7.cor1.adl6.internode.on.net [150.101.134.58
]
12   256 ms   245 ms   249 ms pubweb.internode.on.net [203.16.214.27]

Trace complete.

Still not fixed makes it quite hard to play games on there servers....

eXDee

4032 posts

Uber Geek

Trusted

#200633 11-Mar-2009 15:35

Yeah they said they cant do anything as soon as it hits reach, which is really lame.

Screeb

698 posts

Ultimate Geek

#200935 12-Mar-2009 23:48

It seems all of TelstraClear's routing issues are with Reach. Do any other NZ ISPs route via Reach?

Fraktul

836 posts

Ultimate Geek

Trusted

#200937 13-Mar-2009 00:49

Telstra Clear, Global Gateway used to for redundancy at least afaik - check via a looking glass if your intrested.

Equinox IT

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insane

3236 posts

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Trusted

#202288 20-Mar-2009 00:14

Screeb: It seems all of TelstraClear's routing issues are with Reach. Do any other NZ ISPs route via Reach?

I believe snap get some bandwidthoff them.... at the end of the day their's bandwidth and theirs bandwidth, it does pay get to get the good stuff :) ... although I haven't heard of any snap issues with Reach

TinHead

1 post

Wannabe Geek

#203221 25-Mar-2009 12:52

how long does this crap last.. cos its been like 3 going on 4 weeks of 200 - 300 ping when playing in aus ladders.. pretty dam hard to hold rank.