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30 posts

Geek


Topic # 31216 9-Mar-2009 12:15
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Hi all,

We have a Vodafone TalkZone. I am trying to find out whether it's possible to transfer a mobile call to another mobile. I have seen anecdotal evidence on various sites stating that this is possible - but as yet no one has been able to tell me how - not even my useless account manager :-(

I have heard of 'short codes' - are these something to do with it?

Any info would be greatly appreciated.

Cheers,
Bryan

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77 posts

Master Geek


  Reply # 200068 9-Mar-2009 12:23
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No you can't, it is not allowed (the call transfer feature) within the terms of the service. 

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  Reply # 200071 9-Mar-2009 12:30
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tagoso: Hi all,



We have a Vodafone TalkZone. I am trying to find out whether it's possible to transfer a mobile call to another mobile. I have seen anecdotal evidence on various sites stating that this is possible - but as yet no one has been able to tell me how - not even my useless account manager :-(



I have heard of 'short codes' - are these something to do with it?



Any info would be greatly appreciated.



Cheers,

Bryan


The network supports call Transfer and it has nothing to do with short codes

The product needs to be sold to the connection wanting call tranfer

And as I understand its only sold to intergrated Talkzone connections not talkzone

John

 
 
 
 




30 posts

Geek


  Reply # 200080 9-Mar-2009 12:48
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Ok - we have ITZ on our landlines - TalkZone Zero on our mobiles - and I see that we'd have to 'purchase' the service - but do you know how it's physically done?

Is it a function of the phone which utilises the network - or can you do it irrespective of the type of phone? Any idea what button presses are required?

I'm trying to work out whether our users would actually use the facility - or would it be too hard and a waste of time (and money).

Thanks.

77 posts

Master Geek


  Reply # 200083 9-Mar-2009 12:50
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email me your contact details and we can continue the discussion offline

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  Reply # 200085 9-Mar-2009 13:00
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tagoso: Ok - we have ITZ on our landlines - TalkZone Zero on our mobiles - and I see that we'd have to 'purchase' the service - but do you know how it's physically done?
Thanks.


You can't have both

You either have TZ or ITZ you don't have to purchase CT

John



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Geek


  Reply # 200086 9-Mar-2009 13:02
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First we had TZ on our mobiles.
Then we got some VF landlines and added ITZ.


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Master Geek


  Reply # 200087 9-Mar-2009 13:04
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Yep you can have both, John the marketers have made some "name" changes to products so ITZ isn't what it used to be.....don't you love marketing...(o;

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  Reply # 200088 9-Mar-2009 13:05
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tagoso: First we had TZ on our mobiles.

Then we got some VF landlines and added ITZ.





PM me a contact number there is some confusion

John

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  Reply # 200090 9-Mar-2009 13:07
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ITZ is nothing to do with Landlines

ITZ is a CGR going back to the PBX from the Vodafone MSC

John



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Geek


  Reply # 200096 9-Mar-2009 13:18
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"With Integrated talkZone we'll set-up your company landlines in a calling group. This means you'll pay a flat monthly fee to make unlimited free calls between these landlines, no matter where they are in NZ, and from these landlines to your company mobiles. To take advantage of this great offer you're mobiles must be set-up with one of our talkZone mobile plans."

As far as I'm concerned ITZ is everything to do with landlines. Our landlines are getting invoiced at $10 per month for the service.

It has nothing to do with a PABX - we have Integrated Talk Zone on lines which are regular PSTN lines and go nowhere near a PABX....




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  Reply # 200097 9-Mar-2009 13:19
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tagoso: "With Integrated talkZone we'll set-up your company landlines in a calling group. This means you'll pay a flat monthly fee to make unlimited free calls between these landlines, no matter where they are in NZ, and from these landlines to your company mobiles. To take advantage of this great offer you're mobiles must be set-up with one of our talkZone mobile plans."



As far as I'm concerned ITZ is everything to do with landlines. Our landlines are getting invoiced at $10 per month for the service.



It has nothing to do with a PABX - we have Integrated Talk Zone on lines which are regular PSTN lines and go nowhere near a PABX....









ITZ has everything to do with a PBX

https://www.vodafone.co.nz/business/case-studies/case-energex.jsp?page=tech

John



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Geek


  Reply # 200103 9-Mar-2009 13:35
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We don't have a PBX and still manage to use the Integrated TalkZone product...go figure.



I've got the answer to my original question now - thanks anyway.
https://www.vodafone.co.nz/talkzone/integrated-talkzone.jsp

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