[WXC/VFX] Horrible performance recently

Forums › One NZ (including Farmside) › [WXC/VFX] Horrible performance recently

snafoo

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#31403 16-Mar-2009 21:03

Anyone been getting terrible performace(well, worse then normal!) over the last two weeks or so at peak times? My internet connection seems to be having real problems; simply playing WoW I have a 800ms ping.. kinda pathetic when I get about 220ms during the day/middle of the night.

Niel

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#201504 16-Mar-2009 21:50

Thinking of the first thing to come to mind to ping, I'm getting under 40ms to www.ebay.com.au and slightly less to the XNet home page. Download speed is fine, no problems at all. Minor browsing hick-ups, nothing worse than what I get every day at work (and I'm working at a large international exporting electronics manufacturer).

My connection is not super fast, getting only 8M to 10M sync speed and between 2M and 6M download speed, but most of the time it is as consistent as the first day I've connected to Fusion a year ago (and been with XNet almost 2 years).

Today they are having issues with their mail server. It is fine sending mail, but struggling to download mail. So there are current issues with that side of the business (as is acknowledged on the network status page). But I've just run another speed test and it is clocking at 8Mbps which is really fast for my connection in an old part of Pakuranga, Auckland.

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snafoo

35 posts

Geek

#201506 16-Mar-2009 21:57

Niel: Thinking of the first thing to come to mind to ping, I'm getting under 40ms to www.ebay.com.au and slightly less to the XNet home page. Download speed is fine, no problems at all. Minor browsing hick-ups, nothing worse than what I get every day at work (and I'm working at a large international exporting electronics manufacturer).

My connection is not super fast, getting only 8M to 10M sync speed and between 2M and 6M download speed, but most of the time it is as consistent as the first day I've connected to Fusion a year ago (and been with XNet almost 2 years).

Today they are having issues with their mail server. It is fine sending mail, but struggling to download mail. So there are current issues with that side of the business (as is acknowledged on the network status page). But I've just run another speed test and it is clocking at 8Mbps which is really fast for my connection in an old part of Pakuranga, Auckland.

Hrm, ok, pinging www.ebay.com.au at 9:56pm, I'm getting 200ms.

Speedtest at the same time: https://www.speedtest.net/result/430550888.png

Ragnor

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#201529 17-Mar-2009 00:42

Quite a few ISP's were having a routing issue to Blizzards servers with their international providers recently. However I think that was largely resolved. You're probably just suffering from Xnet's traffic management not being effective and their international capacity being maxed out (cough oversold) during peak time.

Download wintmtr and test the packet loss and ping time to the ip address of your server

snafoo

35 posts

Geek

#201530 17-Mar-2009 00:45

Yeah, been looking at other ISP's tonight, think I might just swap to Xtra, it has GOT to be better then this(don't think it's possible to be any worse).

rhy7s

673 posts

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#204065 29-Mar-2009 21:25

Performance is really bad tonight, I've timed out a few times just trying to reply to this thread. I haven't encountered poor national traffic speeds before but I'm struggling to get anywhere this evening.

paradoxsm

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#204074 29-Mar-2009 21:47

Has anyone else's internet with other providers also gotten slower? My Telecom connection speed has halved over the last week for no reason apparent.

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Ragnor

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#204087 29-Mar-2009 23:18

No problems with gaming on US servers or general internet speed for me on Telstra PDQ. Earlier this evening I was over at my parents and getting my sister to download the installer for Avast, they're on Vodafaone ADSL, peak time download speed was pitiful.

xlinknz

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#204210 30-Mar-2009 15:21

Niel:Today they are having issues with their mail server. It is fine sending mail, but struggling to download mail. So there are current issues with that side of the business (as is acknowledged on the network status page).

And once again they are having email issues http://www.xnet.co.nz/cgi-bin/status.cgi?id=448 this alert says the issue has been in progress 3 days no ETA

I have lost track of how many email issues WxC have had recently. This time the issue appears intermittant if it wasn't I would this as my threshold for WxC reached

It would appear not much as changed at WxC. Quite sad...

Ragnor

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#204259 30-Mar-2009 17:49

Do people still use ISP email services?

Haven't you guys looked at Google (Google Apps for Domains) or Microsoft (Custom Domains for Windows Live)?

xlinknz

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#204352 31-Mar-2009 08:38

Ragnor: Do people still use ISP email services?

Haven't you guys looked at Google (Google Apps for Domains) or Microsoft (Custom Domains for Windows Live)?

Of course but

1. Does this mean WxC should run a mail service that is not fit for purpose ?
2. Not everyone wants their mail hosted on m$, google or yahoo servers overseas

garvani

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#204360 31-Mar-2009 09:45

Slightly O/T.. im on xtra go large so 4mbit down and 160k up, had no problems playing left4dead last nite on an american server, 220ms ping (played for 3 hours, 7pm till 10pm)..

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exportgoldman

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#204582 31-Mar-2009 23:47

I'm only web browsing, but my connection all day has been timing out basic pages such as

http://www.experts-exchange.com/Networking/Protocols/DNS/Q_23770492.html

I have just setup SBS 2008 so I was thinking it was that, but I just ran a ping test, and even though my latency is good (200ms) to Los Angeles, it won't even complete the speedtest.

I'm assuming that since it's the last day of the month everyone is downloading to use up their GB limit, but even that doesn't make sense cause that should kick in after 2am not 5pm onwards!?!?!?1

Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

exportgoldman

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#204584 31-Mar-2009 23:51

Weird, I have excellent performance but a whole bunch of page time outs that I can ping with low latency the servers of... Hmmmmmmm.

Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

exportgoldman

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#204587 1-Apr-2009 00:10

Okay so I don't mean to keep replying to my own messages, but it turns out my speed issue was nothing to do with XNET :-) which is fast and happy but my own internal network was misconfigured for the wrong MTU sizes. A weird and exotic problem at the best of times :-)

Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.