[WXC/VFX] down again ffs?

Forums › Vodafone New Zealand › [WXC/VFX] down again ffs?

gished

258 posts

Ultimate Geek

# 32023 8-Apr-2009 19:30

Anyone else having issues with their connection tonight?

My internet was DOA when I got home and I haven't been able to get through to the helpdesk (although that's not really a surpise is it?)

Ironically I was jumping on to do some research on another ISP... looks like that'll be 1st priority when I get connected again.

rhy7s

347 posts

Ultimate Geek

# 206073 8-Apr-2009 20:33

Yeah, I've been down about 5 mins, dialup's working. Haven't been on much today so don't know about earlier tonight.

friedCrumpet

268 posts

Ultimate Geek

# 206074 8-Apr-2009 20:33

Yes just died for me 10 minutes ago, am posting with my t-stick.

If it's an x-net problem, I'm switching ISPs after easter. Had enough of unreliability and crap off peak speeds.

littlescott

70 posts

Master Geek

# 206075 8-Apr-2009 20:42

down here in mt vic, sigh.

DrGr33n

57 posts

Master Geek

# 206078 8-Apr-2009 20:46

not sure if xnet is back up or the change to open dns '208.67.222.222' did the trick, but i'm back online..

Cheers ;-)

littlescott

70 posts

Master Geek

# 206079 8-Apr-2009 20:49

Is back up again..,

There is a good side to these outages though, when it comes back up i actually get some decent international speeds. Well for the few minutes it takes for everyone to realise it's up again :/

aw

273 posts

Ultimate Geek

# 206080 8-Apr-2009 20:50

Down for 20 minutes here (Mt ALbert).

Log:

Wed Apr 8 20:26:04 NZST 2009: routemon: No response from test host 58.28.13.83 via route 192.168.1.1, switching to backup route 192.168.1.2
Wed Apr 8 20:46:45 NZST 2009: routemon: Primary test host is now responding, returning to primary route

friedCrumpet

268 posts

Ultimate Geek

# 206081 8-Apr-2009 20:51

My modem won't connect, so nothing to do with DNS.

exportgoldman

1200 posts

Uber Geek

Trusted

# 206087 8-Apr-2009 21:13

aw: Down for 20 minutes here (Mt ALbert).

Log:

Wed Apr 8 20:26:04 NZST 2009: routemon: No response from test host 58.28.13.83 via route 192.168.1.1, switching to backup route 192.168.1.2
Wed Apr 8 20:46:45 NZST 2009: routemon: Primary test host is now responding, returning to primary route

Out of interest, what device are you using to do automatic fallover, I have struggled to find a reliable simply router which can do fallover with notification so you know your on a more expensive connection

Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

aw

273 posts

Ultimate Geek

# 206090 8-Apr-2009 21:23

It's a script I've hacked together myself.

I have an ADSL router at 192.168.1.1, and I have an Ethernet router at 192.168.1.2, connected to a Woosh modem.

On the server here, the script sets a static route to 58.28.13.83 (the Xnet router at the other end of my connection) via 192.168.1.1.

It then pings 58.28.13.83 every couple of minutes using fping. If it's not reachable, it switches the default route to 192.168.1.2 and switches the DNS over to Woosh until Xnet's router is reachable again. It logs as it goes.

bradi

137 posts

Master Geek
Inactive user

# 206103 8-Apr-2009 22:18

Yea dropped for me too... annoying cause I was logged into work trying to complete an RFC...

8/04/2009 20:25 Local0.Notice dslrtr-1 "%LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access2, changed state to down"
8/04/2009 20:39 Local0.Notice dslrtr-1 "%LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access2, changed state to up"

Type: unscheduled
Subject: Internet Outage
Begin: 2009-04-08 19:45:00
End: 2009-04-08 20:30:00

Body:

We had an issue affecting internet access for certain customers - this has now been resolved - if you are still experiencing the issue - please restart your router.

The issue effected new connections to our core DSL network, users that were connected were fine, new connections were authenticated to the network but routing was blocked within this part of network.

We are looking into the root cause of the issue with our vendors, and we apologise for the inconvenience.

Last Updated: 2009-04-08 21:06:04

PFFFFFFTTTTT... users that were connected were fine...

nate

6358 posts

Uber Geek

Moderator

Trusted

Lifetime subscriber

# 206125 9-Apr-2009 02:00

JDNZ: We are looking into the root cause of the issue with our vendors, and we apologise for the inconvenience.

WxC are having issues with a particular piece of hardware from one vendor, trust me, they are as frustrated as you are at not being able to get to the root cause of the issue (they thought they'd banished this gremalin forever last time, seems not to be the case).

exportgoldman

1200 posts

Uber Geek

Trusted

# 206132 9-Apr-2009 08:20

nate:
JDNZ: We are looking into the root cause of the issue with our vendors, and we apologise for the inconvenience.

WxC are having issues with a particular piece of hardware from one vendor, trust me, they are as frustrated as you are at not being able to get to the root cause of the issue (they thought they'd banished this gremalin forever last time, seems not to be the case).

firmware patch for the juniper didn't work huh :)

Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

nate

6358 posts

Uber Geek

Moderator

Trusted

Lifetime subscriber

# 206192 9-Apr-2009 14:54

exportgoldman: firmware patch for the juniper didn't work huh :)

Haha, no it's a diff vendor. Gotta be careful what I mention here as I asked this question over beers, and I'm not too sure what I can mention.

It wasn't Export Golds that's for sure

sypher

22 posts

Geek

# 206201 9-Apr-2009 15:53

i was having nightly outages in napier on xnet, just switched to telecom, pretty crap support but its better than nothing.

[edit] well the outages and the torrent shaping >.>