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39 posts


# 36643 29-Jun-2009 18:28
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Full story:

I just thought the above post might interest XNet customers who like me got the impression after reading all the posts on here that there had to be a eutopia of a world with near instant downloads and fantastic support just waiting to be found beyond the walls of XNet. ;-)

Whilst it might be out there, I haven't found it yet and I've given up my old XNet account with free StaticIP and no minimum term and now have a connection that costs 1/3 more, has no VoIP, $5 per GB over 25GB and downloads at a quarter of the speed. Dow!

Just a friendly reminder; the grass isn't always greener on the other side and if it aint broken don't fix it ;-)

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Uber Geek
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  # 229377 29-Jun-2009 22:13
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No need to create two threads for the same thing imo.

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  # 229436 30-Jun-2009 08:41
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I created the Broadband post looking for advice on my problem - there isn't a dedicated MaxNet category for posting.

I created this one in XNet to give people advice on the potential downsides of moving - a lot of posts in this category suggest moving ISPs is a great thing to do, I thought it was important to remind people it does always help :-)

Two sides of the same story, one giving advice and one asking for it. There wouldn't be much point in me posting a help request for MaxNet in here and I didn't think there wouldn't be much point in offering XNet users advice in the Broadband category.


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  # 229523 30-Jun-2009 12:40
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I don't know why you thought 600K/s was potentially slow. The people that have been complaining about slow speeds were getting speeds far far less than that. I know whenever I had the misfortune of downloading from rapidshare I would get an average of 14K/s. I have since switched and the grass is definitely greener.

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  # 229535 30-Jun-2009 13:06
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>> I don't know why you thought 600K/s was potentially slow.

Person A goes from 30K/s to 60K/s by switching
Person B goes from 300K/s to 600K/s by switching
This implies to me that within reason (and technical constraints) Person C should be able to go from 600K/s to 1M/s+.

Also, I had problems with streaming and VoIP latency which I thought could be improved.

>> I have since switched and the grass is definitely greener.

I'm sure a lot of people have switched and it's worked out well (there's certainly enough threads around to back that up). The purpose of my thread is to highlight the other side of the story; that even if you do your homework and look for an ISP with a much better reputation for speed/service you MAY still come out worse than you started.

I'm not blaming MaxNet for my problems, the problem seems to be with Telecoms backhaul, but I have wondered several times now why I switched from XNet and in part the answer was that I convinced myself, in part due to overwealming stories of success from Geekzone threads, that things must be better with another ISP.

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  # 229612 30-Jun-2009 16:19
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I think most of the sucess stories on here from people moving from xnet have been in relation to one of the major ISP's, ie Telecom, Vodafone, Slingshot...

Why do you think it is a backhaul issue and not Maxnet having insufficient bandwidth like Xnet?

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  # 229671 30-Jun-2009 18:30
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The jury's still out, although I picked MaxNet because they had some of the best user-submitted results on, the few reviews I found were very complimentary and according to this site: (which I realise is out of date) they have some of the best international pipes. They also don't tie me to a 12 month contract, so I can still move to one of the big-boys if I want to.

I'm on the business package which apparently load balances my traffic across more of their international pipes (although there isn't much explanation on how this works in practice on their website).

The support (when we haven't been waiting for Telecom) has always been good. They answer the phone very promptly and are generally very helpful. One of the MaxNet staff picked up on my other post and has been pushing things along for me, I think we all used to enjoy that level of service from XNet (although I understand why they couldn't continue it).

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