Need somewhere to have a bit of a rant. I'm moving house tomorrow so two weeks ago I rang up and told them where I was moving to and to transfer my phone/internet over (I'm on VFX torrent plan). Lady said fine no worries, I asked how long it would take and she said that it would be going at new house on 3rd of July.
So just to make sure that everything was sorted I rang them up today and just confirmed they had the right address and it was all going ahead tomorrow. But no, she told me "It takes 3 working days to transfer connections!" I asked her a few times to clarify and she said it should be up and running by next Wednesday at latest, argh!!
I think this might be the last straw, after constant crap downloading and general surfing performance that has come to be the norm with the crap company they can't even do a simple transfer. I am only moving 2km down the road, 90% sure its on the same exchange. Can't understand how something so simple has to be so complicated.
So hopefully by next wed I will have a connection back and I will be able to post how it went!
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