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382 posts

Ultimate Geek

# 38550 31-Jul-2009 15:41
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Hello everyone
I'm just having a bit of a problem, I'm trying to login to my Vodafone account.
I just got a Vodem yesterday and trying to get into my new number and I've registered and everything, but when I login with my number, it says that it is incorrect; I have rung up the Vodafone customer service centre and they said I have to login with my e-mail but it's still not letting me in.

I have also tried sending myself a new password and still not letting me in with both my number and e-mail address, has anyone else experienced this? And do you have any recommendations that I can try?

Thanks allot.

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19282 posts

Uber Geek
Inactive user

  # 241029 31-Jul-2009 16:02
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If you already have got a login for mobile voice just link them both together with the " add access " option


382 posts

Ultimate Geek

  # 241033 31-Jul-2009 16:30
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Hey John

Where would I find the option for that?
Thanks for responding to my thread.


19282 posts

Uber Geek
Inactive user

  # 241036 31-Jul-2009 16:32
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When logged in click on " Manage your account " top of the window

Add access then use your Data connection mobile number


382 posts

Ultimate Geek

  # 241039 31-Jul-2009 16:37
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It is saying my number is not valid, and I have double checked it!

19282 posts

Uber Geek
Inactive user

  # 241040 31-Jul-2009 16:50
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Are you using the correct format

382 posts

Ultimate Geek

  # 241163 1-Aug-2009 10:21
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I've managed to login now (I was copying and pasting the password and it wouldn't let me login that way), when I did login with typing my password it let me login under my new Password.

However now I can't get my $10.00 free credit and I just got the new number on Thursday, I filled the questionnaire in and didn't come up with $10.00 credit.

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