Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




196 posts

Master Geek


#39554 16-Aug-2009 17:10
Send private message

They never bother to keep it up to date for about the 5 time in recent times I have rung telstra because my internet has been down, I had access to a vodem so I checked their status page before ringing and sure enough there is no fault that could effect me listed. 

But when I ring after being told to hang up because someones voicemail was full, the second time I got through and held for ~10 mins before an automated message said their are faults in christchurch in the aranui area.

It had been down for an hour so they had plenty of time to update things

Why bother having a service status page if you dont maintain it?

Create new topic
676 posts

Ultimate Geek


  #247301 16-Aug-2009 18:39
Send private message

Agreed. It's especially puzzling given they recently revamped that section of the site.

2584 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  #247352 16-Aug-2009 20:47
Send private message

Yip +1.. it would be well worth while if they used it for anything more then planned outages.







Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64

 
 
 
 


7047 posts

Uber Geek

Trusted
Lifetime subscriber

  #247597 17-Aug-2009 12:32
Send private message

Indeed, it's absolutely hopeless. I don't see why they even bother with having it in the first place.

261 posts

Ultimate Geek


  #247607 17-Aug-2009 12:43
Send private message

Personally I love it how, when you phone up to report an internet fault, they direct you to their status page. How someone is supposed to check that when their internet is down is beyond me.

7047 posts

Uber Geek

Trusted
Lifetime subscriber

  #247621 17-Aug-2009 13:00
Send private message

When my broadband would go down, I would dial up and check the status page. But it was never up to date so I don't bother anymore (of course, "dial up" has now changed to "tethered cellphone").



196 posts

Master Geek


  #247668 17-Aug-2009 13:46
Send private message

patatrat: Personally I love it how, when you phone up to report an internet fault, they direct you to their status page. How someone is supposed to check that when their internet is down is beyond me.


Add to that that they never update their status page.

When I have internet problems - connection down etc my first point of call is not the ISP status page, its not the ISP helpdesk, No I use either the geekzone forums or trademe forums - I get faster more accurate information from there then the company themselves


8035 posts

Uber Geek

Trusted

  #247705 17-Aug-2009 15:05
Send private message

Geekzone and Gameplanet forums are a better indication of any ISP's current status than any status page will ever be.

 
 
 
 


xpd

Budget Gamer
10609 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  #248043 18-Aug-2009 10:25
Send private message

Im trying to access their usage page for our accounts and cant even get that to work...... why have usage meters if Ive got to call each time ?




XPD^ / DemiseNZ

 

Blog         Free Games        Twitter

 

My TradeMe Goodies

 

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.


Create new topic





Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Soul Machines joins forces with the World Health Organization
Posted 13-Jul-2020 18:00


Chorus completes the build and commissioning of two new core Ethernet switches
Posted 8-Jul-2020 09:48


National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25


Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30


Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.