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bigal_nz

635 posts

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#46758 9-Nov-2009 19:01
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When I login to VF website to get a copy of some of my old bills I get a message:



Your online bill





Sorry, your online bill is not yet available

We don't have an online bill available. This could be for one of two reasons:

  • The bill hasn't yet been processed Bills are only available online from up to 24 hours after the end of a billing period. If your billing period has just ended, try again later.

  • There has been an error in processing your bills If your billing period ended more than a few days ago, there may have been an error in processing your bill. If you need to access this bill, please call 777, or follow the link below and we'll email you a copy.



Anyone else in the same boat?

Cheers

-Al



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johnr
19282 posts

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  #271405 9-Nov-2009 19:03
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Has it worked since prepay to postpay migration?



carlh
29 posts

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  #271406 9-Nov-2009 19:06
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Hi bigal_nz - just checked mine and it's working fine, also viewed a bill from a few months ago without problem.

bigal_nz

635 posts

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  #271407 9-Nov-2009 19:10
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carlh: Hi bigal_nz - just checked mine and it's working fine, also viewed a bill from a few months ago without problem.


Not sure. Only do it once a year for tax purposes.

-Al



bigal_nz

635 posts

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+1 received by user: 32
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  #271408 9-Nov-2009 19:12
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carlh: Hi bigal_nz - just checked mine and it's working fine, also viewed a bill from a few months ago without problem.


Grrrreat. So its just me.

bigal_nz

635 posts

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  #272357 12-Nov-2009 12:10
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Full credit to johnr for a quick fix on me billing. Now I just need to send it off to the taxman!!!

johnr
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#272360 12-Nov-2009 12:12
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bigal_nz: taxman!!!


Stop swearing please one of the Mods might ban you

 
 
 
 

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muncher12
90 posts

Master Geek


  #272365 12-Nov-2009 12:26
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LOL A+

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