Brand new V3 Razr problems!

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Torque

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#5515 3-Nov-2005 21:58

Phone: Motorola V3 Razr Black
Network: Vodafone NZ

Problem:

My new v3 black is brand new. Got it while I was in Auckland on the 30th. Got home today(Wellington), and charged it up.

Upon turning it on, and having a play - I realise I have no WAP/browser what-so-ever - at all. There are no menu options for it, and the little globe shortcut key does nothing at all.

I'm extremely worried......what do I do?

alasta

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#22597 3-Nov-2005 22:12

Did you buy it from a Vodafone dealer or a parallel importer?

Torque

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#22598 3-Nov-2005 22:15

A first mobile outlet in Auckland.

freitasm

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#22599 3-Nov-2005 22:27

Contact First Mobile here in Wellington then. IANAL, but if the phone is supposed to have these features then you should get a firmware update until it is fixed or at least a replacement one.

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Torque

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#22600 3-Nov-2005 22:29

'IANAL'?

And it doesn't just have wap I've realised..... no 'Office Tools' 'IM' either. 3 Menu options I haven't got...... at all :/

freitasm

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#22601 3-Nov-2005 22:35

Torque: 'IANAL'?

"I Am Not A Lawyer". Internet lingo, as AFAIK, IIRC, AFAIC...

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Torque

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#22602 3-Nov-2005 22:48

Ah, thankyou. - First time I've seen that one :)

I'll contact FM tomorrow......... but surely as it's missing 3 options all together, they should replace it?

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BrentR

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#22627 4-Nov-2005 09:35

Torque: Ah, thankyou. - First time I've seen that one :)

I'll contact FM tomorrow......... but surely as it's missing 3 options all together, they should replace it?

Thats bloody weird!!!
FM should just do a straight swap, as long as there is less than an hour of phone calls, you have all the original packaging and it was purchased less than 14 days ago :)

Torque

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#22632 4-Nov-2005 11:35

Problem is all fixed now, thanks to someone else I know who has the same model phone - seems something called a 'seem' was incorrect or something, so he uploaded an original one :E.

BrentR

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#22703 6-Nov-2005 10:46

Torque: Problem is all fixed now, thanks to someone else I know who has the same model phone - seems something called a 'seem' was incorrect or something, so he uploaded an original one :E.

Thats one good thing about Motorolas, peice of piss to update firmwares and edit seems etc. without too much trouble :)

Now if only they fixed their HORRIBLE UI

:)