She has been trying to sign up for texts from Facebook and Twitter, but in both cases has been unsuccessful.
In the case of Twitter, 022 isn't a listed prefix on the site when setting up a mobile number.
With Facebook, sending F as instructed to 3223 never results in a response.
Is there anyone at Vodafone who might be able to pursue this, or can any one suggest a way of getting this resolved? I am wondering if some company in NZ is in charge of the gateway for both services.