The ridiculous and inaccurate information he was giving me (and presumably everyone else in the area) borders on worthy complaining in writing about.
- Claimed that Telecom has artificial speed throttles in the exchange - he wrote down "256k" on the paper he was using to illustrate the network.
- Claimed that performance from TCL gear in an exchange 2.6km away would be much better than my Telecom performance from a cabinet 400 metres away.
I heard him out because I wanted to find out if he was actually talking about TCLs cable network being extended to where I live, but he was only talking about TCL ADSL from exchanges.
After it became clear it was only an ADSL sales call, I let him in on the fact that I am a Telecom employee and have intimate and detailed knowledge of the ADSL network and the performance characteristics of it - at which point he apologised and said he had only been on the job for 2 days.
The problem is he's possibly going to go and give the same wildly inaccurate information to everyone else in my street.
Does anyone know who in TCL I could inform about this unbelievably inaccurate sales call, or is there a TCL rep moniitoring here that would like to know more details?
Or, is making factual misrepresentations about a competitors network ok if it's Telecom you are talking about?
Cheers - N