Now I turn to Geekzone for help - I am hoping someone has knowledge born of experience here that will help answer my question...
The situation is that I have a prepay SIM in a netbook with built in 3G that I set up for my mother, as I wanted the simplest internet connection possible - no external devices, no routers, and should work anywhere.
All I want to know is:
The only add on tied to this prepay is broadband lite ($10 for 100MB) and like most VF addons it renews monthly from when you started. In this case it renews on the 19th of each month. This does not suit mum so well, there is a usage graph in the vodafone mobile connect software that shows 0 to 100% usage but the dates are calendar months.
How can I change the addon so that it renews on or about the 1st of each month?
That's the simple question I wanted answered by the call centre, and they just got more and more confused so I gave up. My thoughts are to cancel the addon now, meaningthat the remaining data for the period to the 19th of next month will still be available, then renew it on the 1st of next month.
Does anyone know if the addon will in fact get added on the first of next month, or will it wait until the previous iteration of broadband lite has expired i.e. we are back to the 19th again?