Website not working (DNS Settings?)

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Website not working (DNS Settings?)

OnceBitten

535 posts

Ultimate Geek

#66385 18-Aug-2010 09:16

There is a website I access regularly at home and for the last 3-4 weeks I've been unable to get in to it
www.lesmillstalk.com/forum/

Everytime I try to open it the error message 'this page cannot be displayed'..... always comes up.

I went into another forum that I am a member of and asked if there was a problem with accessing the forum above. People replied that the above forum was working fine....
So at work the next day I tried to open it (while the boss was not looking) and it opened fine...
At home I am on Vodafone Broadband and at work we are on call plus / slingshot?

Someone said it might be the DNS settings and Vodafone can't access them?

I've been able to access this site fine for over a year, but suddenly it won't work?!?!

anyone have any suggestions how I can access www.lesmillstalk.com/forum/ at home with Vodafone?

thanks

BlakJak

1275 posts

Uber Geek

Trusted

#369110 18-Aug-2010 09:34

http://downforeveryoneorjustme.com/ might be useful for starters..

Second have you talked to the helpdesk yet? They'll walk you through all the relevent checks (or should).

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nate

6473 posts

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Retired Mod

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Lifetime subscriber

#369192 18-Aug-2010 11:26

In command prompt type tracert lesmillstalk.com and post your results here.

OnceBitten

535 posts

Ultimate Geek

#369484 18-Aug-2010 19:26

I tried the tracert to www.lesmillstalk.com and the following message came up

Unable to resolve target system name....

Ragnor

8222 posts

Uber Geek

Trusted

#369534 18-Aug-2010 20:41

DNS issue maybe, what does nslookup show?

nslookup www.lesmillstalk.com

BlakJak

1275 posts

Uber Geek

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#369535 18-Aug-2010 20:42

I can resolve it fine from resolvers at Xtra and ICONZ. You need to tell us what ISP you're on and where you're doing your dns lookups.

From command line run

nslookup www.lesmillstalk.com

and quote the response if you want some useful feedback...

nslookup ships with most windows and linux versions and osx as well...

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johnr

19282 posts

Uber Geek
Inactive user

#369545 18-Aug-2010 20:59

Same question on the Vodafone forum that I have looked into

http://forum.vodafone.co.nz/topic/5783-cannot-access-a-website/page__p__51175&#entry51175

John

BlakJak

1275 posts

Uber Geek

Trusted

#369550 18-Aug-2010 21:07

213.146.187.240 is the IP of the website, it's also the IP of the first DNS server.

If you browse to it you should see a squirrelmail login page, for the record

eg http://213.146.187.240

Looks like it is likely a vodafone/ihug specific fault (fine from elsewhere) ... and yeah, their forum is probably a good place for direct support :)

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Quic Broadband

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OnceBitten

535 posts

Ultimate Geek

#369576 18-Aug-2010 22:02

Ok - I did that and got the following reply

nslookup www.lesmillstalk.com
DNS request timed out.
    timeout was 2 seconds.
Server: UnKnown
Address: 203.109.129.67:53

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to UnKnown timed-out

I am on vodafone broadband

OnceBitten

535 posts

Ultimate Geek

#369578 18-Aug-2010 22:10

johnr: Same question on the Vodafone forum that I have looked into

http://forum.vodafone.co.nz/topic/5783-cannot-access-a-website/page__p__51175&#entry51175

John

yeah that was me who posted that... I thought I'd post it directly on the Vodafone forum too - see if someone there knows what the problem is

thanks for looking into it