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Forums › One NZ (including Farmside) › [TelstraClear] cable down christchurch 19/10/10
sleemanj

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#70106 19-Oct-2010 00:31
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Just me or has cable in christchurch (hoonhay) gone offline. As usual, nothing on the telstraclear service status.




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James Sleeman
I sell lots of stuff for electronic enthusiasts...

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sleemanj

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  #393411 19-Oct-2010 01:12
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called the 0508 number on the offchance, accorrding to the robot it is a scheduled 1/2 hour outage, which is coming up to an hour long so far.

You would think if they schedule an outage that at least a note on the service status page during said outage would be sensible.




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James Sleeman
I sell lots of stuff for electronic enthusiasts...



sleemanj

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  #393428 19-Oct-2010 07:11
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And...still down.




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James Sleeman
I sell lots of stuff for electronic enthusiasts...

johnr
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  #393434 19-Oct-2010 07:28
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have you restarted modem?



sleemanj

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  #393435 19-Oct-2010 07:35
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I braved the helpdesk.

From what I could get,
an authentication server got restarted, reauthenticating everybody, slow process.

Seem to remember this happening a month or two back.




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James Sleeman
I sell lots of stuff for electronic enthusiasts...

sleemanj

1514 posts

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+1 received by user: 315


  #393437 19-Oct-2010 07:42
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Can't copy the link on my mobile, but the previous discussion is called "Cable Modem Disruptions" if somebody would be kind enough to copy the link to that here, might help people searching for info.




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James Sleeman
I sell lots of stuff for electronic enthusiasts...

sleemanj

1514 posts

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+1 received by user: 315


  #393442 19-Oct-2010 08:04
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Just came  back for me, here's the thread

  http://www.geekzone.co.nz/forums.asp?forumid=44&topicid=65161

last time this happened, in that thread, it took some people all day and then some to come back online.




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James Sleeman
I sell lots of stuff for electronic enthusiasts...

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