Hello,

I have a client with a domain using Google Apps for their email (castletrust.co.nz)

All the MX records are setup correctly - http://www.mxtoolbox.com/SuperTool.aspx?action=mx%3acastletrust.co.nz and Google is happily receiving mail from most senders, however mail coming via smtp4.clear.net.nz (and a few other TC mail servers) is being redirected to postmaster@scottwood.co.nz

Now, scottwood.co.nz didn't even exist until registered it last week to try and troubleshoot this problem, I am forwarding allmail@scottwood.co.nz to my personal email address.

Here's the headers of misdirected message to user@castletrust.co.nz, which was sent to postmaster@scottwood.co.nz then sent onto me.


Delivered-To: MYEMAIL@ADDRESS.NZ
Received: by 10.216.13.65 with SMTP id a43cs60325wea;
Sun, 31 Oct 2010 14:47:43 -0700 (PDT)
Received: by 10.229.217.139 with SMTP id hm11mr14228072qcb.112.1288561663117;
Sun, 31 Oct 2010 14:47:43 -0700 (PDT)
Return-Path:
Received: from 1stdomains.net.nz (1stdomains.net.nz [210.55.30.66])
by mx.google.com with ESMTP id m15si9929616qcu.132.2010.10.31.14.47.41;
Sun, 31 Oct 2010 14:47:42 -0700 (PDT)
Received-SPF: neutral (google.com: 210.55.30.66 is neither permitted nor denied by best guess record for domain of arsystem@thecallcentre.co.nz) client-ip=210.55.30.66;
Authentication-Results: mx.google.com; spf=neutral (google.com: 210.55.30.66 is neither permitted nor denied by best guess record for domain of arsystem@thecallcentre.co.nz) smtp.mail=arsystem@thecallcentre.co.nz
Received: from smtp4.clear.net.nz (smtp4.clear.net.nz [203.97.37.64])
by 1stdomains.net.nz (8.14.3/8.14.3) with ESMTP id o9VLlen2075594
for ; Mon, 1 Nov 2010 10:47:40 +1300 (NZDT)
(envelope-from arsystem@thecallcentre.co.nz)
Received: from smtp.thecallcentre.co.nz
(121-73-36-7.cable.telstraclear.net [121.73.36.7])
by smtp4.clear.net.nz (CLEAR Net Mail)
with ESMTP id <0LB6009K7CJEDK20@smtp4.clear.net.nz> for
user@castletrust.co.nz; Mon, 01 Nov 2010 10:47:40 +1300 (NZDT)
Date: Mon, 01 Nov 2010 10:46:24 +1300
From: Action Remedy Service
Subject: Message #000000003328829 from The Call Centre
To: user@castletrust.co.nz
Message-id: <498E310519E3824EAE1F4EA5EDE338BA82AE2A31@tcctcm2.TCC.local>
MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft Exchange V6.5
Content-type: multipart/alternative;
boundary="----_=_NextPart_001_01CB7945.103A2AC3"
Content-class: urn:content-classes:message
Thread-topic: Message #000000003328829 from The Call Centre
Thread-index: Act5RRA6VkcI4abvTbqnih1BkhkchA==
X-MS-Has-Attach:
X-MS-TNEF-Correlator:


Weird huh?

Prior to me registering scottwood.co.nz here is the bounce message the sender would receive:

> -----Original Message-----
> From: postmaster@paradise.net.nz [mailto:postmaster@paradise.net.nz]
> Sent: Friday, 29 October 2010 8:21 a.m.
> To: user@paradise.net.nz
> Subject: Delivery Notification: Delivery has failed
>
> This report relates to a message you sent with the following header fields:
>
> Message-id: <0EDCEC1B056840D588ACB0C8FBB895C0@winxp>
> Date: Fri, 29 Oct 2010 08:20:40 +1300
> From: Sender<user@paradise.net.nz>
> To: user@castletrust.co.nz
> Subject: Life Is Leadership
>
> Your message cannot be delivered to the following recipients:
>
> Recipient address: postmaster@scottwood.co.nz
> Original address: user@castletrust.co.nz
> Reason: Illegal host/domain name found
>


Is this caused by a misconfiguration at the Clear/Paradise end?

 

Any help appreciated,

Cheers