Samsung ZV10 PC Suite

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Samsung ZV10 PC Suite - problems

helz

18 posts

Geek

#7541 22-Apr-2006 20:50

Just got this phone yesterday, went to load the PC Suite program, no problems there, but I cannot access the icon which allows access to editing your contacts or messages - they are greyed out and i cannot find anyway of accessing them. Anyone out there got some hints for me?? Thanks

johnr

19282 posts

Uber Geek
Inactive user

#33670 22-Apr-2006 20:51

Check out the samsung website and make sure you have the latest software first

helz

18 posts

Geek

#33671 22-Apr-2006 20:57

have done all my updates, but will check the site - thanks

helz

18 posts

Geek

#33672 22-Apr-2006 21:05

Nothing on the site that I can see

Lipex666

444 posts

Ultimate Geek

Trusted

#33674 22-Apr-2006 22:02

Hi

Might be administration issue.

Have a look at these forums http://forum2.mobile-review.com/showthread.php?t=22084&highlight=ZV10

Lots of info on Samsungs

For PC Studio. You can download it from our Samsung website under Support->Manuals & Software->your phone model. Consult the installation guide.

address is http://uk.samsungmobile.com/wcms/support/softwaremanuals/index.jsp

choose any phone as they all look to use PC Studio III 2.0.9

PC Studio
Control all information stored in your phone, such as phone numbers, messages, schedule, call records, ring tones and images.

see this support forum in the UL seems to have a lot of info about Samsungs

http://forum2.mobile-review.com//forumdisplay.php?s=4cc5828b141e8d6769d4816a6b526c31&f=17

Hope that helps.

"The only way to learn some- thing is to do it"

helz

18 posts

Geek

#33676 22-Apr-2006 22:27

Thanks heaps for that, am downloading as I type and will let you know if it works :)

johnr

19282 posts

Uber Geek
Inactive user

#33681 23-Apr-2006 07:37

Also check with Samsung that you have the latest firmware on the handset

helz

18 posts

Geek

#33751 24-Apr-2006 09:05

latest firmware? can you be a bit more specific? (absolute newbie here lol)

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johnr

19282 posts

Uber Geek
Inactive user

#33763 24-Apr-2006 11:07

its like the BIOS on a PC but on a phone

Lipex666

444 posts

Ultimate Geek

Trusted

#33764 24-Apr-2006 11:12

This may not affect what you are trying to do as firmware is more affected by accessing parts of Vodafones network like Vodafone Live. Mind you if you is older firmware there may be issues using the pc suite.

Firmware is like the operating system on your handset like windows there are upgrade patches and a new firmware is just a upgraded patch to make you phone behave differently. Often phones that are sold here in NZ have a different software version and are customised for them to work on Vodafone NZ, (usually most gsm handsets are fine for voice etc here in NZ)

If yours is imported your may not be able to acess things like Vodafone Live.

Please note the upgrade is Free if a NZ Vodafone handset and is under warranty just not a imported handset.

Try entering this code to check your version

use *#742695# to get the info.

Ring these guys to check latest version and how much to do the reflashing.

NZ Head Office and Service Centre
89 Carbine Rd,
Mt Wellington,
Auckland, New Zealand
Ph: (09) 917 4797
Fax: (09) 917 4700
enquiries.nz@mobilefonerepair.com

Hours: Monday - Friday 8.00am - 5.30pm

"The only way to learn some- thing is to do it"

SNicolle

539 posts

Ultimate Geek

#33774 24-Apr-2006 14:11

if i purchased this phone in the past week I'd hope to get the latest firmware, whilst this isnt always possible I would definetly talk to the retailer who sold it to me and get them to update the firmware for free before I paid MFR to do it

helz

18 posts

Geek

#33775 24-Apr-2006 15:00

certainly did, picked it up on Friday :)
am thinking of taking the CD back to where I got it (not an imported one) and asking for an updated one!!
you would think if they supplied it with the phone, that all the bits would work?? (hahaha maybe thats asking a bit much lol)

Lipex666

444 posts

Ultimate Geek

Trusted

#33777 24-Apr-2006 15:44

Yep you would hope so, but like a lot of stuff it may have been made last year and sat in a warehouse for 6 months before you got it.

You are luckly you brought it new from NZ approved Voda dealer or retail store then you can swap it out.

"The only way to learn some- thing is to do it"

helz

18 posts

Geek

#33778 24-Apr-2006 16:08

yeah, have been stung with imported ones before, would definately not recommend them - stick to the nz approved retailers from now on :)