[TelstraClear] TC outage in Karori

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] TC outage in Karori

gchiu

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#75731 22-Jan-2011 11:51

Anyone else having an issue ?

gchiu

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#429793 22-Jan-2011 11:54

Cable ...

freitasm

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Geekzone

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#429798 22-Jan-2011 12:00

Have you reported this here www.geekzone.co.nz/fault.asp as well ?

gchiu

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#429801 22-Jan-2011 12:06

I"m trying to talk to someone who doesn't seem to understand Kiwi english

gchiu

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#429812 22-Jan-2011 12:22

Ok reported it here .. where exactly does one look at the current outage reports?

freitasm

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#429817 22-Jan-2011 12:25

The fault page has a link to the report page - and there is a link in our front page as well, on top of the forum discussions.

gchiu

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#429829 22-Jan-2011 12:40

While listening to the musack, I walked to a neighbour's house. Their TC cable TV and internet are both out.

If TC is going to force us to wait an hour on the phone to report a fault, perhaps they could give us a choice of music to listen to?

http://www.youtube.com/watch?v=uWhkbDMISl8

gchiu

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#429836 22-Jan-2011 12:57

Interesting .. they said they would get an engineer out to look at it on the 28th January, this being the earliest date one would be available.

I gave them my neighbour's details and after being unable to connect to them either, they have decided to bump the priority a little.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

gchiu

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#429918 22-Jan-2011 16:49

Outage is now over ... only took about 6 hours for them to fix it .. though an hour of that was waiting to talk to someone local vs phillipines or wherever.

And not once did their service status change.

antoniosk

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#429922 22-Jan-2011 16:53

gchiu: Interesting .. they said they would get an engineer out to look at it on the 28th January, this being the earliest date one would be available.

I gave them my neighbour's details and after being unable to connect to them either, they have decided to bump the priority a little.

Graham

there's an power issue to the one of the amps; the tech's are on it.

________

Antoniosk