[TelstraClear] TelstraClear Now Looking A Bit Shabby

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MurrayM

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#87408 28-Jul-2011 11:21

With Vodafone and now Telecom increasing their data allowances for no extra cost to their customers, TelstraClear's 25GB maximum usage pack is looking pretty shabby...

Any chance that TelstraClear might move on this issue?

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#498874 28-Jul-2011 11:38

I'd be in for more than 40GB a month, mainly used on local TV on demand content.

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toprob

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#498895 28-Jul-2011 12:23

Yes, I've always managed to live comfortably within 25GB, but this is one of the not-so-hidden extra costs of the Christchurch earthquake -- with an extra family member living here, I invariably go over the limit on the last few days of each month.

phantomdb

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#499041 28-Jul-2011 17:16

here here to larger capps for no extra cost....

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TelstraClear

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TelstraClear

#499045 28-Jul-2011 17:26

We have some exciting things in the pipeline - Shabby? Never!

MurrayM

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#499048 28-Jul-2011 17:30

TelstraClear: We have some exciting things in the pipeline - Shabby? Never!

phantomdb

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#499051 28-Jul-2011 17:42

TelstraClear: We have some exciting things in the pipeline - Shabby? Never!

Looking forward to hearing about this "exciting" in the pipeline. but not holding my breath,,,
Im a chch cable user and rate the cable service better than dsl, its a pity i stopped paying you money for an actual phone line.

BRING BACK NEW ZEALAND CALLCENTERS.......................

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Screeb

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#499076 28-Jul-2011 19:07

TelstraClear: We have some exciting things in the pipeline - Shabby? Never!

Do these "exciting" things also apply to cable broadband? (given this thread is obviously about ADSL) And will we see it this century?

nate

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#499176 28-Jul-2011 23:41

phantomdb:
TelstraClear: We have some exciting things in the pipeline - Shabby? Never!

BRING BACK NEW ZEALAND CALLCENTERS.......................

Do a 2 for 1. Bigger caps and a NZ based call centre.

I wonder if any of the staff at TelstraClear have ever tried ringing their own helpdesk.

mattbush

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#499220 29-Jul-2011 07:53

TelstraClear: We have some exciting things in the pipeline - Shabby? Never!

More smoke and mirrors from TCL..no doubt they will have a public relations event and promise the earth and deliver very little.

DjShadow

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#499221 29-Jul-2011 07:57

I'm wondering if they will finally bring unlimited toll calls to customer's on the cable network, they been there for Telecom Wholesale customers for a while now

quickymart

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#499521 29-Jul-2011 18:24

nate:
phantomdb:
TelstraClear: We have some exciting things in the pipeline - Shabby? Never!

BRING BACK NEW ZEALAND CALLCENTERS.......................

Do a 2 for 1. Bigger caps and a NZ based call centre.

I wonder if any of the staff at TelstraClear have ever tried ringing their own helpdesk.

I did when I worked there, a couple of times. I tell you, the 45 minute wait was not fun.

ThatGuy2004

19 posts

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#500958 2-Aug-2011 18:24

45 mins. Bliss. I am not a fan of the overseas call centres as they lack the ability to make decisions and appear to have limited knowledge.... "I will just put you on hold for 2 mins" ...after every one minute of talking... Arrggh I dread having to call the Helpdesk. To be fair they are friendly enough, but quite impersonal and artificial at times.

My record for waiting with TCL was some years ago...and for an NZ based call centre ..nearly 3 hours so I just watched TV and left phone on speaker... Still having mixed performance with my T-Box. Next major issue will see it returned to TCL.

MurrayM

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#501241 3-Aug-2011 11:05

Seems that Slingshot are launching an all-you-can-eat broadband plan for $40 for the first 6 months, then $80 per month. And they say that some of their customers are using a terabyte or more per month. See http://www.techday.co.nz/start-up/news/slingshot-re-launches-limitless-broadband/20737/8/

DodgerNZL

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#501249 3-Aug-2011 11:33

Well Im currently with ACS-Online for internet (10GB int / 100GB nat - Cable @$92) but have been thinking of moving back to Telstra for some time now as ACS have not updated their plans in years. (apparently Telstra haven’t updated their wholesale plans)

If Telstra they can offer large caps for a good price I’m interested, I would prob swap out SkyHDi as well.
I don’t care about speed, what’s the point of having a 10 or 100mbit connection if you can’t use it.

phantomdb

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#502134 4-Aug-2011 20:00

MurrayM: Seems that Slingshot are launching an all-you-can-eat broadband plan for $40 for the first 6 months, then $80 per month. And they say that some of their customers are using a terabyte or more per month. See http://www.techday.co.nz/start-up/news/slingshot-re-launches-limitless-broadband/20737/8/

oh oh oh sounds like a DAMN good reason to stop using cable... oh and that would be Good Bye telstra.. Oh boo hooo............

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