I'm currently in the process of helping a friend move his email account to using IMAP, with his TelstraClear (who provides his internet). After eventually navigating through there helpline, we were finally provided with IMAP access (of course, they expect you to pay about another $3.00 / month for this service, but that isn't even the worst part) and I was able to begin transferring messages to the IMAP server.
Sure enough, after a few minutes we got a notification from TelstraClear saying that the mailbox quota had been reached. The quota limit is 100MB, not really much, and we still had the other half of the emails to go. So we called TelstraClear to get the mailbox quota expanded, only to find that they charge $11.19 for an extra 10MB block, per month. Read that again, $11.19 for 10MB! (https://telstraclear.custhelp.com/app/answers/detail/a_id/1554).
Is it just me, or is $11.19 a little too much to pay for 10MB of data for email?
By the looks of parts of their website, and even their email, I would say that there email pricing plans are well overdue for a revamp.
I guess we can always move to another email provider (such as Gmail, which is actually what TelstraClear's own staff member recommended over the phone), but this would mean changing email addresses, and all that mess.
So would you pay $11.19 for 10MB of extra data for your email, or do you know any other solutions to this problem (other than the obvious solution of changing email provider or deleting some old emails)?
I appreciate your help.