[WXC/VFX] WorldxChange VFX VoIP service

Forums › Vodafone New Zealand › [WXC/VFX] WorldxChange VFX VoIP service

sbiddle

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Topic # 9272 4-Sep-2006 11:22

Is there anybody on here who either works for WorldxChange or knows about this service? http://www.xnet.co.nz/vfx/

Service apparently started last week but I've got a few questions in regards to it.

[Moderator edit (MF): moved to WorldxChange forum]

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Juha
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Reply # 45323 4-Sep-2006 11:41

I'm on it, and it's pretty good in my opinion. The voice CODEC is G.729, with excellent sound quality and they have some nice features like getting email notifications of missed calls plus sound files with voice messages sent to you. It's quite a centralised system though, so if you want to hack it like iTalk, it's probably not what you want.

Juha

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Reply # 45324 4-Sep-2006 11:43

Hmmm. How can they sell a service like that? I visited the link provided, and the landing page has no information whatsoever about the service. It simply says "Save Money, Increase Services, Online Value, Real Control".

It doesn't sell well, whatever it is.

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sbiddle

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Reply # 45325 4-Sep-2006 11:49

I'm not sure if the service has officially launched yet which possibly explains the website.

Any idea what cities they have DID's in Juha?

NickMack

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Reply # 45436 5-Sep-2006 10:38

sbiddle: I'm not sure if the service has officially launched yet which possibly explains the website.

Any idea what cities they have DID's in Juha?

First I heard about it was from Juha, and then I saw an advert for it in the months Netguide. For what I need, Italk is fine, have a number of DDIs (or DIDs depending on where you're from) and have an excellent experience with them these days (Ask me a month or so ago, and I may have answered differently :-))

Nick

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Reply # 45461 5-Sep-2006 16:54

off-topic I know, Does iTalk offer multiple connections for outbound calls? I have never tried but am wanting to test a decent softphone on my harrier this week with italk and not some offshore "delay-o-lag" provider.

Still I must say I like the Voicemail-email service, I suggested this to telecom in 1999 and it never eventuated.

juha

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Reply # 45465 5-Sep-2006 17:14

sbiddle: I'm not sure if the service has officially launched yet which possibly explains the website.

Any idea what cities they have DID's in Juha?

Hmm, no... haven't looked at that yet.

Juha

sbiddle

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Reply # 45479 5-Sep-2006 18:56

paradoxsm: off-topic I know, Does iTalk offer multiple connections for outbound calls? I have never tried but am wanting to test a decent softphone on my harrier this week with italk and not some offshore "delay-o-lag" provider.

Still I must say I like the Voicemail-email service, I suggested this to telecom in 1999 and it never eventuated.

iTalk has unlimited inbound and outbound trunks - providing you're using something like Asterisk capable of taking advantage of this.

barf

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Reply # 45480 5-Sep-2006 18:58

paradoxsm: off-topic I know, Does iTalk offer multiple connections for outbound calls?

It's probably not an official offering but I have previously made 5 simultaneous outbound calls with iTalk

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User123

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Reply # 45550 6-Sep-2006 10:32

World exchange are not interested in REAL voip business, their model is completely wrong, all they want to do is push their linksys products whilst ignoring everyone else. Linksys has built up a fine reputation for crappy products, and I have seen nothing that makes me change my mind. Sorry world exchange you guys really have no idea. Don’t believe me? Ring them up and tell them you want to run asterisk with their service – they get scared and don’t want to know you. CRAZY

NickMack

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Reply # 45551 6-Sep-2006 11:06

User123:
World exchange are not interested in REAL voip business, their model is completely wrong, all they want to do is push their linksys products whilst ignoring everyone else. Linksys has built up a fine reputation for crappy products, and I have seen nothing that makes me change my mind. Sorry world exchange you guys really have no idea. Don’t believe me? Ring them up and tell them you want to run asterisk with their service – they get scared and don’t want to know you. CRAZY

This is absolutely the same response you will get from Italk. They will only offer assistance on devices (routers/phones) that they sell. To be fair there are may devices sold, and to some point this is to be expected. However on the flip side when I have had issues with Italk, they were very quick to say go away, you aren't using devices we support rather than trying to pin point where the issue was..... (It was an issue with their environment and not my Asterisk/SPA1001/Grandstream phones/Softphone devices.

Nick.

juha

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Reply # 45553 6-Sep-2006 14:17

User123:
World exchange are not interested in REAL voip business, their model is completely wrong, all they want to do is push their linksys products whilst ignoring everyone else. Linksys has built up a fine reputation for crappy products, and I have seen nothing that makes me change my mind. Sorry world exchange you guys really have no idea. Don’t believe me? Ring them up and tell them you want to run asterisk with their service – they get scared and don’t want to know you. CRAZY

I don't see a problem with that. Why should WxC support any and every product there is? You have to see it from their point of view as well - they're clearly looking at retailing the service with the gear bundled. I'm sure there are alternatives if you don't like that.

Juha

User123

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Reply # 45556 6-Sep-2006 15:47

With your telecom phoneline are you only allowed to use telecom preferred phones? The idea behind SIP is that’s its an open standard to allow different vendors equipment to communicate. Restricting this technology like this is backwards thinking. They should be encouraging 'unsupported' devices to connect to their exchanges, how else does an ITSP grow? My belief is Wxc will come to the same conclusion when they see other ITSP grow whilst theirs stagnates. Best of luck world exchange, who ever your technical or business adviser is, I would fire them and get someone who really understands the ITSP market.

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Reply # 45558 6-Sep-2006 16:42

User123:
With your telecom phoneline are you only allowed to use telecom preferred phones?

Yes, its called a Telepermit, You can read about them at http://www.telepermit.co.nz/

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sbiddle

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Reply # 45559 6-Sep-2006 16:51

User123:
With your telecom phoneline are you only allowed to use telecom preferred phones? The idea behind SIP is that’s its an open standard to allow different vendors equipment to communicate. Restricting this technology like this is backwards thinking. They should be encouraging 'unsupported' devices to connect to their exchanges, how else does an ITSP grow? My belief is Wxc will come to the same conclusion when they see other ITSP grow whilst theirs stagnates. Best of luck world exchange, who ever your technical or business adviser is, I would fire them and get someone who really understands the ITSP market.

You are missing the point completely. Yes SIP is an open standard and yes you should be able to configure any SIP device to work with any SIP provider. This doesn't mean the company has to provide support to a product they don't supply and I don't recall them saying anywhere you can't use your own device, merely that that will only support their own Linksys supplied devices.

Would you expect Xtra to help you configuring IIS just because Xtra supply you with an internet connection?

User123

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Reply # 45564 6-Sep-2006 17:30

dear god who said anything about them providing support? and telepermits are given to devices that meet the guidelines for connecting to the local PSTN tested by 3rd parties authorized by telecom. They are in no way preferred by telecom??

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