[TelstraClear] Price changes for InHome (cable) customers

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TelstraClear

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TelstraClear

Topic # 93582 24-Nov-2011 12:06

Hi everyone,

If you’re an InHome customer (ie, connected to TelstraClear by cable) you should get an email from us over the next day or two outlining pricing reductions to our plans.

You’ll get more information later, but in general the changes are:

LightSpeed 40Gb plan was $69.95 now $65.95

LightSpeed 60Gb plan was $95.95 now $75.95

LightSpeed 90Gb plan was $139.95 now $95.95

WarpSpeed 120Gb plan was $209.95 now $135.95

Bundles that include these broadband plans will have equivalent price reductions. The changes are effective from the date of your next billing period after 1 December.

There are no changes to lower LightSpeed plans (the 2G, 10G and 20G). Overage for all plans also remains unchanged.

This new pricing means many of you can stay on your current plan and save money, or move up to the next size data plan for the price you’re paying now. Remember that if you move to the 120G plan you’ll also have a 25Mb/s connection.

If you want to change your plan you can do it online after 1 December through ‘Customer Zone’ / ‘My Profile’ / ‘Order or Change Products’ (the orange button on the right after you’ve logged in).

Cheers, Gary

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Reply # 549332 24-Nov-2011 12:12

Where do I sign up. WOOOT. Worth the wait. Thanks so much. 120 here I come.

langers1972

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Reply # 549355 24-Nov-2011 12:34

Gary, those new prices aren't reflected on the website so is this just for existing customers or is it a case of waiting for the site to update?

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Reply # 549356 24-Nov-2011 12:36

Brilliant. Thanks for that!

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Reply # 549366 24-Nov-2011 12:46

pwapwap: For those of us on the 40Gb plan can't move up to the 60Gb plan without paying more - you might want to be more careful in the words you use in your email out.
This new pricing means you can stay on your current plan and save money, or move up to the next size data plan for the price you’re paying now. Remember that if you move to the 120G plan you’ll also have a 25Mb/s connection.

(Re-replying here as per requested)

Ditto for everyone under 40Gb too like me - why didn't 20Gb get any discount? (Would have been so bad if at least the overage was reduced)

TelstraClear

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TelstraClear

Reply # 549369 24-Nov-2011 12:47

langers1972: Gary, those new prices aren't reflected on the website so is this just for existing customers or is it a case of waiting for the site to update?

Hi langers1972,

The website will be updated from 1 Dec as that's when the plans come into effect. Until then, the current prices apply to new and existing customers, but will automatically change for your December bill. For example, if your next bill is is to 12 December, then the new prices will apply from that date.

Hope that helps, Gary

TelstraClear

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TelstraClear

Reply # 549374 24-Nov-2011 12:53

r2b2:
pwapwap: For those of us on the 40Gb plan can't move up to the 60Gb plan without paying more - you might want to be more careful in the words you use in your email out.
This new pricing means you can stay on your current plan and save money, or move up to the next size data plan for the price you’re paying now. Remember that if you move to the 120G plan you’ll also have a 25Mb/s connection.

(Re-replying here as per requested)

Ditto for everyone under 40Gb too like me - why didn't 20Gb get any discount? (Would have been so bad if at least the overage was reduced)

Thanks r2b2, I should have said 'some'. As there is a fixed cost to providing broadband service, not all plans could be adjusted. The new plans make it easier for customers who want more data to move to a higher data plan rather than use overage.

Cheers, Gary

MrMistofeles

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Reply # 549380 24-Nov-2011 13:03

Great news, it was worth the wait. It would be nice to see 100Mbit on the top plan and 25Mbit extended to the 90Gb plan but I suppose we can't have all our toys at once.

Skillie

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Reply # 549392 24-Nov-2011 13:17

Thanks for letting us know Gary!

Is the "LightSpeed 120Gb plan was $209.95 now $135.95" referring to the advertised WarpSpeed plan?

WarpSpeed 120GUp to 25 Mbps / 2 Mbps120G$209.952G packs at $2.95 per pack

TelstraClear

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TelstraClear

Reply # 549396 24-Nov-2011 13:23

Skillie: Thanks for letting us know Gary!

Is the "LightSpeed 120Gb plan was $209.95 now $135.95" referring to the advertised WarpSpeed plan?

WarpSpeed 120GUp to 25 Mbps / 2 Mbps120G$209.952G packs at $2.95 per pack

Oooops - yes it is! I'd have the proofreader shot if it wasn't me

Gary

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Reply # 549398 24-Nov-2011 13:25

Indeed good news. Have put in a calendar reminder to go to the next plan up on the first :)

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Reply # 549410 24-Nov-2011 13:44

Nice, i'll take the $240 a year for now, and might get more data later :)

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Reply # 549436 24-Nov-2011 14:40

Nice. For me I am on the 90GB plan and will save $40 and that might stop me from jumping ship. But last month I used 120GB (don't ask) so I guess I could keep paying the same as now but get 120GB

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Reply # 549459 24-Nov-2011 15:56

timmmay: Nice, i'll take the $240 a year for now, and might get more data later :)

+1 I'm going to take my $48 for now. If they added a $5 YouTube feed I'd give it back to them. I was looking at the TV thing, but the fact is those TBoxs are crap and until they get it back on the rails I'm not having one here. Though, if I got a $5 YouTube then I'd just by another Sony TV with a YouTube client in it, and I suspect Telstra know that and that's why they're not going to give us YouTube.

If Telstra had wanted more cash out of me they would have introduced a faster plan sub $100. I'd have spent $85 dollars a month on 25/2/40gb and look at 25/2/60 for $99.

So, for this camper... APRU just dropped by 10%.

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Reply # 549576 24-Nov-2011 19:15

TelstraClear:
LightSpeed 40Gb plan was $69.95 now $65.95

LightSpeed 60Gb plan was $95.95 now $75.95

LightSpeed 90Gb plan was $139.95 now $95.95

WarpSpeed 120Gb plan was $209.95 now $135.95

Nice changes for the 90GB and 120GB plans, but not exactly a revolution for the others.

TelstraClear:
Overage for all plans also remains unchanged.

Amazing. Never change, TelstraClear. Never change.

Any more than a mere 3GB over on the 40GB plan will make it cost as much as the 60GB plan. Similarly, it's >12GB for 60->90. Although arguably that's less ridiculous than the current situation where the 90GB plan is completely useless (ie better off on the 60GB plan since overage will work out the same at 90).

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Reply # 549601 24-Nov-2011 21:03

Screeb:
Similarly, it's >12GB for 60->90. Although arguably that's less ridiculous than the current situation where the 90GB plan is completely useless (ie better off on the 60GB plan since overage will work out the same at 90).

I noticed that when I switched from 60 to 90 but since I was going over 90 it didn't make any difference. Now that 90 is worth 120 I guess I will just stay where I am.

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