[WXC/VFX] Spam Filtering

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burtz

133 posts

Master Geek
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Topic # 94696 16-Dec-2011 18:51

I am getting 1-2 spam emails a day with all xnet emails exposed in the send list.

There use to be a spam filtering option with email accounts but it seems to be gone.

Does xnet filer spam email anymore or no?

CYaBro

2944 posts

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+1 received by user: 281

Reply # 558808 16-Dec-2011 20:13

My spam filter with Xnet email is still working.
Have to log in to the webmail to see the Spam/Junk folder.
Spam filters aren't 100% so these ones may just be getting past the filter.

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Niel

3267 posts

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Reply # 558810 16-Dec-2011 20:56

The option used to be there to enable/disable it. I used to have it enabled. Over a year ago I had to contact the help desk to get the filter disabled because e-mails from Sky and a few others end up in the junk folder. The filter was disabled but still getting e-mails in my junk folder. After a few help desk requests to try and find the cause I was told that the filter is not instant-off but will continue to filter according to learnt rules until I have moved e-mails enough times out of the junk folder to unlearn a rule. This just sounded wrong to me, but I gave up getting this sorted so every few days I just log into webmail and move the e-mails to my in-box.

If Maverick or Cameron or one of the others could shed some light on this, would be much appreciated. It is frustrating.

You can never have enough Volvos!

insane

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Reply # 558830 16-Dec-2011 22:17

While not being terribly helpful to your exact situation, I would strongly suggest moving your email to a service such as Gmail. You may choose someday to go with another ISP and be stuck paying for a @xnet.co.nz address until you've notified your contacts of your new @isp.co.nz address.

Gmail's spam filtering also works well, and ultimately will reduce costs for your ISP which would hopefully mean lower internet bills in the future if they don't have to support a mail platform.

SamF

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Reply # 559116 17-Dec-2011 22:51

I agree with insane and will go one step further and suggest that you get your own mail domain. This is probably only a good idea if you are a power user, but I find it invaluable for dealing with Spam. I used to get a heap of spam, but I got my own mail domain and setup a wildcard address which then allowed me to create a system where every site I enter an email address for I use a different address. For example; if I signup for a login at sony.com, I use the address 'sony@mymail-domain.com', google.com; google@mymail-domain.com, geekzone.co.nz; geekzone@mymail-domain.com etc...

The reason I do this is for 2 reasons; 1) If I get spam I can identify exactly where the address was taken from and 2) If I get spam on a particular address I can simply block that address and BAM! The junk is gone!! :D I do get the odd spam to addresses that spammers have guessed at, eg; sales@mymail-domain.com, accounts@mymail-domain.com etc, but very rarely. The system allows me to cull out spam very effectively and I will never run out of addresses to use! :)

I've had my mail domain for quite a few years now and the level of spam I get is very low (probably 1-2 emails per month).

The other golden rule for avoiding spam is never put your email address in plain text on the Internet (like I did with the examples above), as spam bots scour the net looking for such addresses to add to spammer's email lists.