I am using a network meter widget so I can see the speed at which uploading/downloading is occurring second by second. Often, I will click a link or try to get to a website and it will sit there doing nothing for 15-20 seconds, sometimes a minute or more, without loading. Then suddenly it loads. My network meter is showing a long period where there is no data going up or down, followed by a return to normal when the page starts to load. I shouldn't be experiencing this kind of delay and I am wondering if anyone knows a possible reason or has experienced similar issues?

It really is annoying and happens way too often to be tolerable. I don't know much about our plan since I just moved into a new flat but it is a 20gb plan, I'm living in Wellington and speed tests show that our speeds are pretty low, which is another problem in itself. I can't even stream videos on low quality without waiting a while for them to load. We get a rating of 49% on the speed test site which I assume means 51% of users get faster speeds than us. Should my speed be this average in a major city?

Your help/input on both issues is much appreciated.

Thanks.