[TelstraClear] Freeview on TelstraClear

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jermsie

302 posts

Ultimate Geek

#97094 10-Feb-2012 13:23

So we currently can't get Freeview TV at our rental because the lounge is only wired for TelstraClear cable. I checked out their website to see how much a basic Freeview service is and they're charging $55.95 for basic Freeview plus a $200 install. Am I missing something here or is that incredibly expensive for a basic service?

– J

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#579735 10-Feb-2012 13:28

Hi, can you not use an UHF antenna or Dish access. But yes as you have found unless you have the former noted ability either on Sky or TCL its not cheap.

Cyril

jermsie

302 posts

Ultimate Geek

#579738 10-Feb-2012 13:31

cyril7: Hi, can you not use an UHF antenna or Dish access. But yes as you have found unless you have the former noted ability either on Sky or TCL its not cheap.

Cyril

Tried the 2nd cable point (identical to one feeding modem) but no UHF signal that I can tell.

– J

cyril7

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#579744 10-Feb-2012 13:38

Hi, so is there an antenna of the roof or not, if it there is can you see where the lead from it goes.

Cyril

jermsie

302 posts

Ultimate Geek

#579747 10-Feb-2012 13:41

cyril7: Hi, so is there an antenna of the roof or not, if it there is can you see where the lead from it goes.

Cyril

Too high to tell. But probably not, though some bedrooms have aerial jacks but probably leading nowhere.

– J

cyril7

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#579753 10-Feb-2012 13:47

Hi, sounds like its cheaper for you to get an installer in an get an UHF antenna installed. Where are you located.

Cyril

NonprayingMantis

6434 posts

Uber Geek

#579758 10-Feb-2012 13:51

jermsie: So we currently can't get Freeview TV at our rental because the lounge is only wired for TelstraClear cable. I checked out their website to see how much a basic Freeview service is and they're charging $55.95 for basic Freeview plus a $200 install. Am I missing something here or is that incredibly expensive for a basic service?

Getting a UHF aerial install will probably be in the region of $200, but then after that it is free (obviously)

jermsie

302 posts

Ultimate Geek

#579780 10-Feb-2012 14:11

Ok. Well it's quite unlikely I (or others I'm living with) will want to pay that — especially since we'd have to deal with body corp. Cheers for the help

– J

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geekiegeek

2513 posts

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#579786 10-Feb-2012 14:18

Pretty sure Telstra don't encrypt free to air (may have changed) and if you plug your TV into their feed it will tune the channels in.

cyril7

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#579787 10-Feb-2012 14:18

Ah, so your in an apartment building, that explains more, sorry should have asked that, Welly or ChCh, there are a number of buildings in Welly that are TCL only and no way to get around it, so to get TV you are held to ransom. At least if the building is serviced by Sky they will provide FTA access also.

Geeky geek, TCL stopped all analog services on the HFC network, so all FTA channels are wrapped up in the DVB-C service.

Cyril

jermsie

302 posts

Ultimate Geek

#579788 10-Feb-2012 14:18

geekiegeek: Pretty sure Telstra don't encrypt free to air (may have changed) and if you plug your TV into their feed it will tune the channels in.

They turned that off last year unfortunately.

– J

jermsie

302 posts

Ultimate Geek

#579789 10-Feb-2012 14:20

cyril7: Ah, so your in an apartment building, that explains more, sorry should have asked that, Welly or ChCh, there are a number of buildings in Welly that are TCL only and no way to get around it, so to get TV you are held to ransom. At least if the building is serviced by Sky they will provide FTA access also.

Cyril

Semi-detached unit in Wellington so not quite an apartment but yeah. Developers obviously didn't care to much to think about convenience.

– J

cyril7

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#579791 10-Feb-2012 14:24

Not in island bay is it, there is a bunch there with same issue, TCL have done no one any justice with these developmenets. You could look at putting a temporary antenna on the deck if it was int the right direction.

There is another bunch of semi detached with this issue at the bottom of Khandallah.

Cyril

TelstraClear

566 posts

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TelstraClear

#579792 10-Feb-2012 14:25

jermsie: So we currently can't get Freeview TV at our rental because the lounge is only wired for TelstraClear cable. I checked out their website to see how much a basic Freeview service is and they're charging $55.95 for basic Freeview plus a $200 install. Am I missing something here or is that incredibly expensive for a basic service?

Hi jermsie. Our TV service is provided as part of a package with phone and/or broadband so the package prices reflect the value of the entire bundle. Our TV service is not available on its own. If you are already a customer, please Email me your account number and a contact numer or email and I'll ask one of our team to look at the options for you.

I hope that helps.

Cheers, Gary

jermsie

302 posts

Ultimate Geek

#579798 10-Feb-2012 14:39

TelstraClear:
jermsie: So we currently can't get Freeview TV at our rental because the lounge is only wired for TelstraClear cable. I checked out their website to see how much a basic Freeview service is and they're charging $55.95 for basic Freeview plus a $200 install. Am I missing something here or is that incredibly expensive for a basic service?

Hi jermsie. Our TV service is provided as part of a package with phone and/or broadband so the package prices reflect the value of the entire bundle. Our TV service is not available on its own. If you are already a customer, please Email me your account number and a contact numer or email and I'll ask one of our team to look at the options for you.

I hope that helps.

Cheers, Gary

Sweet, I've sent an email.
Just FYI — The CSR I spoke to knew I had InHome 90gb currently, but still quoted the $55.95 + $199 install.

– J

TelstraClear

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TelstraClear

#579804 10-Feb-2012 14:49

jermsie: Sweet, I've sent an email.
Just FYI — The CSR I spoke to knew I had InHome 90gb currently, but still quoted the $55.95 + $199 install.

Thanks - got it and will pass it to the team to look into.

Cheers, Gary

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