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Forums › One NZ (including Farmside) › [TelstraClear] Can't Check Usage
TheRich

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#98686 4-Mar-2012 09:19
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Hi,
Last day of my billing cycle and I am having problems logging into my profile on TC site, anyone else not able to log in?

 

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freitasm
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  #590105 4-Mar-2012 09:22
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Can't login here either.




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thebender
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  #590108 4-Mar-2012 09:36
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Yup same here - can't even get to the logon screen and my TUC app is timing out.

Novatech
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  #590109 4-Mar-2012 09:43
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That was one of the primary reasons I dropped them as a provider - The traffic meter was down more often than not making it near impossible to manage traffic usage.

I used to run internal metering but it frequently disagreed with telsta's meter - nearly always under by a considerable amount.

Admittedly this was several years ago now, I had hoped they had the bugs out.



TelstraClear
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  #590115 4-Mar-2012 10:12
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This issue has been resolved. Apologies for any inconvenience.

dm2000
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  #590120 4-Mar-2012 10:30
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I can't even get to the login part of the My Profile page to look at the new bill issued.

For us at least, the issue hasn't been resolved

stocksp
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  #590121 4-Mar-2012 10:30
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me too

 
 
 
 

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freitasm
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  #590155 4-Mar-2012 13:04
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Sorry, this issue is not resolved - 1pm and still no access to the meter webpages/login - on a side note, why the proxy needs to be in between the client and a https page?







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dm2000
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  #590200 4-Mar-2012 15:44
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I'm now getting Service Unavailable Error 503.

They want me to pay $300+, but I can't see what they have billed me for.

That's not going to happen!

freitasm
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  #590203 4-Mar-2012 15:53
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They took the proxy out of the equation, so now we get the 503 instead of waiting for the proxy timeout.




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dm2000
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  #590208 4-Mar-2012 16:09
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As usual, they haven't put anything on the Service Status page

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