indian sim card in telecom t stick

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steadysteve

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#114462 20-Feb-2013 14:44

i have an airtel sim card from india, which i am trying to use in a telecom MF 190 device

what should i be doing here?

i have set up a new profile for the airtel sim including the apn

after trying everything i can think of in every possible order, still no connection

does anyone have any ideas?

freitasm

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#766464 20-Feb-2013 14:46

Does the account have roaming enabled and does it have balance?

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ajobbins

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#766466 20-Feb-2013 14:49

Are you in India or NZ at the moment?

If the former, what bands does the network in India use (and are they compatible with the Telecom device).

If the latter, is roaming enabled? Does the SIM work in another device, like a GSM/UMTS phone handset?

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steadysteve

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#766478 20-Feb-2013 15:05

i am in nz now
the sim works in my LG P500 mobile when i am in india
(but not here in nz)

whether roaming is enabled on the card is of course an excellent question
to which i know not the answer ...

i am guessing it probably is because
a few weeks ago i did actually manage to send a text with that sim in a NZ phone
sadly, now i don't remember which phone or how i did it ...

ajobbins

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#766488 20-Feb-2013 15:21

So you are trying to get it to work in NZ when you don't know if roaming is on and it also doesn't work in your LG phone?

Sounds like roaming isn't provisioned to the service on that SIM....

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graemeh

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#766499 20-Feb-2013 15:26

Do you know who the roaming partners are for Airtel?

It is possible they don't allow roaming to Telecom and the frequencies are wrong for good performance on Vodafone.

ajobbins

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#766505 20-Feb-2013 15:34

The MF190 is HSDPA/UMTS 850/2100MHz and GSM/GPRS/EDGE 850/900/1800/1900 MHz

So it would quite happily work on any of the NZ carriers networks (But can't take advantage of places where Vodafone has 900mhz 3G).

Either Airtel doesn't have a roaming partner in NZ, or (more likely) the SIM isn't enabled for roaming.

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steadysteve

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#766561 20-Feb-2013 16:31

ok, thanks good people

i think adam's conclusion is probably right - roaming not enabled

i have just checked that airtel partners with all three networks in nz

steadysteve

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#767485 22-Feb-2013 10:47

i emailed airtel who told me that roaming is enabled by default on pre-paid accounts.

so there must be some other reason why i can't connect to a local network.

should the apn be for airtel or for a local network?

freitasm

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#767487 22-Feb-2013 10:48

You should use the airtel APN.

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steadysteve

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#767494 22-Feb-2013 10:57

ok thanks, i thought i had better check ...

ajobbins

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#767532 22-Feb-2013 11:40

steadysteve: i emailed airtel who told me that roaming is enabled by default on pre-paid accounts.

so there must be some other reason why i can't connect to a local network.

should the apn be for airtel or for a local network?

Some operators only allow their prepaid customers to roam on a select small number of networks where they can do real time billing from prepaid balance. Maybe NZ isn't one of those countries

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#767534 22-Feb-2013 11:42

Camel roaming