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4177 posts

Uber Geek

# 142472 14-Mar-2014 09:24
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Is it considered good practice for a phone provider to strip the 64 off CID's and present them with an '0' in front instead.

Just came across someone on the Voyager VoIP platform and everything gets sent through with 64 in front. And to add to that they couldn't make calls out to numbers within their LICA without sending their CID with 64 in front of it. Really weird.

On 2Talk CID gets sent with the 0 in front but I know they have not always 'done the right thing' in terms of standard. Just wondering if Voyager are doing the right thing or if I should bring it up as being a bit out of the ordinary.

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Uber Geek


  # 1005395 14-Mar-2014 09:53
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There's no "right thing" here as such.  There are two "standards" that I'm aware of, one being E.164 (which would include the 64 always) and one being the National format (which has no leading zero).  However some PBX only work with certain formats.

It really doesn't matter, IMO, provided it is consistent, supported by both sides, and the VoIP provider provides it in an appropriate format to any other carriers when transiting.

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