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8 posts

Wannabe Geek


# 239920 10-Aug-2018 21:44
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Hello to all, anybody can help me trying to make my spark HG659B work with my canadian voip provider called voip.ms

 

i'm trying to figure out what what in the modem config page, because the router always stays offline even though all the settings seem correct and even tried to contact my voip provider but it dosen't seem to work....

 

this is what my providers says to put in the different boxes

 

provider name: voip.ms

 

primary registrar : melbourne.voip.ms port: 5080

 

primary proxy: melbourne.voip.ms port: 5080

 

sip domain: melbourne.voip.ms

 

local port : 5080

 

 

 

and under voip numbers: i put the phone number in canada 450887xxxx (last 4 digits removed to protect privacy)

 

the username as xxxxxx_450887xxxx (x added to protect privacy, first 6 digits is customer number, last 4 is phone number 

 

and the password i put into the website 

 

this is what the logs of the modem say

 

2018-08-10 21:28:12 System Notice Registering with VoIP number 4508872310 to Register server melbourne.voip.ms failed: Reason: VoIP credentials are incorrect.
2018-08-10 21:25:17 System Notice Registering with VoIP number 4508872310 to Register server melbourne.voip.ms failed: Reason: VoIP credentials are incorrect.
2018-08-10 21:23:37 System Notice Registering with VoIP number 4508872310 to Register server melbourne.voip.ms failed: Reason: VoIP credentials are incorrect.

 

anybody could help me please understand what i'm doing wrong?? 

 

 

 

thank you in advance for your help, really appreciated 

 

 


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8 posts

Wannabe Geek


  # 2071548 10-Aug-2018 21:53
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Also, i configured a softphone on my iphone with the following settings using zoiper and its works no1 

 

account name: voip.ms

 

domain : melbourne.voip.ms

 

username: xxxxxx_450887xxxx (x used to protect privacy)

 

password: xxxxx

 

caller id: 1450887xxxx

 

thank you for the help again

 

 


8193 posts

Uber Geek

Subscriber

  # 2071704 11-Aug-2018 11:21
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Port 5080 is odd as normally it's port 5060.  I've only seen port 5080 used by NEC in some of their IP systems.   You tried 5060??





Regards,

Old3eyes


 
 
 
 




8 posts

Wannabe Geek


  # 2072252 12-Aug-2018 19:54
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Hello, thank you for your reply, i also tried 5060, and its still offline, i wonder if spark crippled the voip module inside the router 

 

the voip provider says that their services work on both 5060 and 5080

 

 


'That VDSL Cat'
11016 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2072255 12-Aug-2018 20:06
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I do recall there was some weird stuff where it would only work for certain connections on bigpipes firmware, suspect sparks is much the same.

Voip functionality isn't a requirement spark has. Voip is provided over the ont, copper or wireless landline. So it wouldn't surprise me if it doesn't work 100%

Best of luck getting it going..




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




8 posts

Wannabe Geek


  # 2072256 12-Aug-2018 20:14
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do you think i could find a firmware for this router, like something not from spark or maybe from bigpipe?? i don't mind trying something else , i just need to be able to put the spark firmware back in just in case i need to send it back to spark lol


8193 posts

Uber Geek

Subscriber

  # 2072474 13-Aug-2018 09:23
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magesnz:

 

Hello, thank you for your reply, i also tried 5060, and its still offline, i wonder if spark crippled the voip module inside the router 

 

the voip provider says that their services work on both 5060 and 5080

 

 

 

 

Maybe,  but I have a 630b running on 2Talk OK.  Is the 659B a domestic or business router??





Regards,

Old3eyes




8 posts

Wannabe Geek


  # 2072525 13-Aug-2018 10:24
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hello, its a domestic router 

 

 

 

thank you 


 
 
 
 


635 posts

Ultimate Geek

Subscriber

  # 2072547 13-Aug-2018 10:53
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You using VDSL by any chance? If so it wont work with the spark firmware.  ADSL/UFB are fine but not VDSL




8 posts

Wannabe Geek


  # 2072550 13-Aug-2018 10:57
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no running on fibre on spark , but thank you for the question


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