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93 posts

Master Geek


Topic # 66363 17-Aug-2010 22:41
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I have recently started using 2talk and have
used 30-40 dollars lately. I make alot of
overseas calls, and have found the line quality
to be terrible. I was on Telecom's broadband
when I joined, and have since moved to
Vodafone, and the call quality is the same,
So i am sure its not a broadband issue.

I have a PAP2T device, and have followed their
set up guide on the website and hooked a
phone up. I have made many complaints to
2talk via their ticket system and they said they
have made it as best as it can possibly be on
 their end. The latest reply was:

"We have routed this call out a reliable PSTN
interconnect here in NZ so the quality should
be as good as it can be.  Please reopen the
ticket if you still have problems."

Since then, I have tried making calls and sadly,
 the other person kept saying hello,
unable to hear a word I was saying.
Any one can shed some light? Or is there a
better provider?

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1092 posts

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  Reply # 368981 17-Aug-2010 23:15
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I have been using 2Talk for more than a year to run 2 phones line from the office. I would rate the quality 8/10 which I think is quite good. 

I use Maxnet, FS/FS with a PAP2T and a Qos enabled router.

I remember back when I was setting it up, the settings need to be perfect otherwise the quality is bad.

Have you tried de-selecting most codecs apart from G.711a and u? This can be found within the 2Talk web console. 

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Ultimate Geek
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  Reply # 368997 18-Aug-2010 00:19
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Same here, I've been with 2talk for 4 months and voice quality is really good for me. Im using spa3102 - I was using this with my telsra pstn before and moved to 2talk. I suggest that you use g729a codec as this uses low bandwidth. Must be your upstream is not good, you should be able to check the logs on your papt and check if theres any packet loss or any errors. Also you might consider having qos and prioritise your voip.

 
 
 
 




93 posts

Master Geek


  Reply # 368999 18-Aug-2010 00:25
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I am currently on the ultimate pack from vodafone. I have now gone in and deselected all codecs except G.711a/u. How do i Set up QOS and prioritize my voip?

Interesting, I tried topping up my 2talk account and got a failed transaction 3 times, and on the 4th time it went through. But my account balance now shows that all 4 transactions were accepted. Sigh. Is there any way they can refund me the money? Not a biggie, as the money is still in my account. But still... not happy.

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  Reply # 369018 18-Aug-2010 06:31
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Are these poor quality calls to the same region? Do you get poor quality calls to NZ? If you do it's almost certainly your configuration - if you don't it's possibly a poor quality carrier for the termination.

G.729 uses less bandwidth and handles jitter better but offers a lower voice quality than G.711

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  Reply # 369129 18-Aug-2010 09:56
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You could try Xnet VFX from WorldxChange. They use carrier grade equipment, and if you use their auto-provisioning, you'll get the best possible user experience.
Flick me a message if you are keen, as I can help sign you up.
Fraser

(NB: I'm a dealer for WxC).




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


PRC

6 posts

Wannabe Geek
Inactive user


  Reply # 369349 18-Aug-2010 15:00
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I will recommend you to use SKYPE for local and international call. Skype is cheapest option to make a call to Local and Overseas. There are some hardware available in NZ market. I think when you use that hardware you don't need to use your pc on. I think that might help you. Thanks

57 posts

Master Geek
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  Reply # 369355 18-Aug-2010 15:08
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I use both Skype and 2talk, but I'm very happy with 2talk's quality. A problem I have is my Linux softphone (Twinkle), but DECT phones connected through Linksys SPA-2102 are perfect. Remarkably better than fixed line actually. And this is with overseas calls.

My network is very optimised though. I'm using a modem half-bridged and my FreeBSD server does traffic shaping with VOIP traffic receiving priority.

What's your normal upload speed? What are your ping times?

PRC

6 posts

Wannabe Geek
Inactive user


  Reply # 369362 18-Aug-2010 15:15
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I think if you want to use that hardware you need 512K down and 128K up broadband speed. I am using that hardware no problem no setup just plug n play. find some on nz trade site. I think you call call 40 country with skype for under $20 a month. I think you need to try that you will online 24/7 without computer. Cause i had seen 2talk charge 3cents a min to USA right? Hope this help. Thanks

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Ultimate Geek
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  Reply # 369363 18-Aug-2010 15:16
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I had problems with my wi-fi interfering with the cordless phone. I had exactly the same problems you describe.

237 posts

Master Geek
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  Reply # 371201 22-Aug-2010 20:45
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berend: I use both Skype and 2talk, but I'm very happy with 2talk's quality. A problem I have is my Linux softphone (Twinkle), but DECT phones connected through Linksys SPA-2102 are perfect. Remarkably better than fixed line actually. And this is with overseas calls.

My network is very optimised though. I'm using a modem half-bridged and my FreeBSD server does traffic shaping with VOIP traffic receiving priority.

What's your normal upload speed? What are your ping times?


I've been using 2Talk for local and international calling for around 18 months and find the call quality consistently high.

I'm on a NZ$35.00 (incl GST) per month plan which includes 2,000 minutes of talk time to most countries in the world.

Prior to signing with 2Talk I was a Skype user and was far from happy with call quality. 

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  Reply # 371214 22-Aug-2010 21:15
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Do 2talk not have autoprovisioning like VFX?





84 posts

Master Geek


  Reply # 371222 22-Aug-2010 21:33
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I've been using 2talk for over 2 years an have great cal quality also.

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  Reply # 371230 22-Aug-2010 21:55
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Zeon: Do 2talk not have autoprovisioning like VFX?


No.




93 posts

Master Geek


  Reply # 371234 22-Aug-2010 22:12
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coffeebaron: You could try Xnet VFX from WorldxChange. They use carrier grade equipment, and if you use their auto-provisioning, you'll get the best possible user experience.
Flick me a message if you are keen, as I can help sign you up.
Fraser

(NB: I'm a dealer for WxC).


Hi, the thing that is holding me back from Xnet at the moment is the fact that I have to sign
 up and pay per month. 2talk im on the free plan just top up as I go as i only need to call 1
destination.

Is there a contract for VFX? Also I imagine there is no way to try b4 i jump into it/

I am taking the advice from everyone and playing with the 711 and 729 codecs, have just started trying 729 will post update once I know. In terms of prioritising or anything else, i have
no clue!

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  Reply # 371402 23-Aug-2010 10:59
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msian:
Is there a contract for VFX? Also I imagine there is no way to try b4 i jump into it/

No contract, so can cancel anytime without penalty.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


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