Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3498 posts

Uber Geek

Trusted

# 99905 29-Mar-2012 14:02
Send private message

Hey guys,
I have one phone which for some reason isn't working right. It's a Cisco 7940 flashed with SIP firmware connecting into a relatively new PBX in a flash server. The PBX supports 4 phones with them all being remote, 3 in one location and one in another all using Vodafone DSL (red network). One office has a Am300 not sure about the other (where we are having problems).

103/103 118.92.62.XX D N A 5060 OK (119 ms)


Anyway what is happening is the phone is registered but when I press the button in the IVR to call it I get the WxC messaeg "the number you have dialed is not in service". That message then cuts off I don't hear anything for a bit and the call gets sent to asterisk voicemail as per the ring group rule. I'm guessing Asterisk is not calling the extension properly, any ideas? The bit below in bold is the funny part


-- Executing [s@macro-dialout-trunk:17] GotoIf("Local/ a1@from-internal-fe51;2", "0?bypass,1") in new stack
-- Executing [s@macro-dialout-trunk:18] GotoIf("Local/ a1@from-internal-fe51;2", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:19] Dial("Local/ a1@from-internal-fe51;2", "SIP/VFX/ a1,300,") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/VFX/ a1
-- SIP/VFX-0000000e is making progress passing it to Local/ a1@from-internal-fe51;2
-- Local/ a1@from-internal-fe51;1 is making progress passing it to SIP/VFX-0000000c
== Spawn extension (macro-dial, s, 7) exited non-zero on 'SIP/VFX-0000000c' in macro 'dial'
== Spawn extension (ext-group, 600, 22) exited non-zero on 'SIP/VFX-0000000c'
-- Executing [h@ext-group:1] Macro("SIP/VFX-0000000c", "hangupcall,") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/VFX-0000000c", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("SIP/VFX-0000000c", "0?skipblkvm") in new stack
-- Executing [s@macro-hangupcall:5] NoOp("SIP/VFX-0000000c", "Cleaning Up Block VM Flag: BLKVM/600/SIP/VFX-0000000c") in new stack
-- Executing [s@macro-hangupcall:6] NoOp("SIP/VFX-0000000c", "Deleting: BLKVM/600/SIP/VFX-0000000c TRUE") in new stack
-- Executing [s@macro-hangupcall:7] GotoIf("SIP/VFX-0000000c", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("SIP/VFX-0000000c", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/VFX-0000000c' in macro 'hangupcall'
== Spawn extension (ext-group, h, 1) exited non-zero on 'SIP/VFX-0000000c'
== Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on 'Local/ a1@from-internal-fe51;2' in macro 'dialout-trunk'
== Spawn extension (from-internal, a1, 6) exited non-zero on 'Local/ a1@from-internal-fe51;2'
-- Executing [h@from-internal:1] Macro("Local/ a1@from-internal-fe51;2", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("Local/ a1@from-internal-fe51;2", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("Local/ a1@from-internal-fe51;2", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [s@macro-hangupcall:7] GotoIf("Local/ a1@from-internal-fe51;2", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("Local/ a1@from-internal-fe51;2", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'Local/ a1@from-internal-fe51;2' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'Local/ a1@from-internal-fe51;2'
-- Got SIP response 400 "Bad Request - Invalid Request URI: CANCEL sip: SIP/2.0" back from 58.28.20.150:5060
 




Speedtest 2019-10-14


Create new topic
3594 posts

Uber Geek

Trusted
WorldxChange

  # 601961 29-Mar-2012 15:13
Send private message

Should be easy to track down, the 400 bad request is a bit of a giveaway, make the call again and send me the details , ie time of call and numbers involved etc and we will take a look for you,




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

205 posts

Master Geek

Trusted
WorldxChange

  # 602012 29-Mar-2012 16:19
Send private message

I would try and trace the SIP message to see if you are getting a response from the remote phone, do you have ngrep or tcpdump that you can use from the PBX?

ngrep -d eth0 port 5060 and host IPOFHOST

or

tcpdump -nq -s 0 -A -vvv -i eth0 port 5060 and host IPOFHOST

either of those commands should do the trick.

Cheers

Josh






 
 
 
 


3594 posts

Uber Geek

Trusted
WorldxChange

  # 602044 29-Mar-2012 16:58
Send private message

A bit late my old friend Josh, problem solved ages ago Tongue Out

reason was a call forward on the extension to an invalid number

From: "Coxxxxo Level" ;tag=sip:953xxxx06
To: a1@pan.wxnz.net:5060
Diversion: "Yxxxxa Kxxt" ;reason=unconditional




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



3498 posts

Uber Geek

Trusted

  # 602050 29-Mar-2012 17:13
Send private message

Thanks guys. From memory I had this problem years ago with a call forward on the phone mucking things up. Damn users!




Speedtest 2019-10-14


28345 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 602088 29-Mar-2012 18:30
Send private message

Bit late I guess, but the dead giveaway were these lines

Local/ a1@from-internal-fe51;2", "SIP/VFX/ a1,300,")

Called SIP/VFX/ a1

This is your PBX trying to call "a1" using your VFX trunk.


3594 posts

Uber Geek

Trusted
WorldxChange

  # 602115 29-Mar-2012 19:30
Send private message

Sorry Mr Biddle your day job getting in the way is it ... :)




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

28345 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 602116 29-Mar-2012 19:32
Send private message

maverick: Sorry Mr Biddle your day job getting in the way is it ... :)


Yip. Damn day job!




Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07


LG Electronics begins distributing the G8X THINQ
Posted 24-Oct-2019 10:58



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.