Windows 10 announced, as well as developer preview

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#1305408 14-May-2015 19:56

Don't know if it's related, but I had the issue where it kept prompting me to "secure your pc" after adding an exchange account - no matter how many times I clicked OK it would prompt the next time I tried to sync mail. Apparently my device didn't meet the security requirements of the exchange server or something.

In the end I found the workaround was to change my account to local account temporarily, log out and back in, which prompted me to change my passwords, then after setting a new password I opened mail and accepted the prompt to "secure pc" which finally got it working. Then I re-linked to my microsoft account and all was good. Sounds painful, but wasn't too bad and finally my exchange mail accounts are working properly.

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#1305441 14-May-2015 20:20

Good to know... But still, how do I remove a Mail account?

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#1305494 14-May-2015 21:40

freitasm: Good to know... But still, how do I remove a Mail account?

from inside the mail app: settings, accounts, click account you want to remove, click "delete account - remove this account from your device" button.

I don't think you can do this with your 'primary' account though - you probably need to remove that through the main windows settings app/accounts/disconnect my Microsoft account.

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#1305602 15-May-2015 09:30

The UI isn't showing Settings. Not the first thing to disappear really.

I've just reset the tablet and will try setting up again later when a new version comes out.

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shk292

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#1305627 15-May-2015 10:08

I hope this is the right topic...

I decided to try the Windows 10 home preview last night, on a fairly modern i5 machine running Win 7. The process seemed to go well, until the black screen with the large % counter in the middle gets stuck at "Getting Ready". I read in other forums that this can last for several hours, but as of 0700 today, it's been stuck at that stage for 12 hours. Previously when it stuck for about two hours, I did a hard reset which booted the machine into Win7 and showed the preview installation as a failed update. Re-applying the update has got me back to the same situation.

Anyone else seen this? Any suggestions?

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#1305682 15-May-2015 10:51

turn if off and restart. it will carry on where is should have carried on. very very very very small chance of losing everything so i hope you backed up.

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#1305684 15-May-2015 10:53

joker97: turn if off and restart. it will carry on where is should have carried on. very very very very small chance of losing everything so i hope you backed up.

That's effectively what I did the first time it happened, but it boots into Win 7, shows the update as "failed", then re-downloads it (2.5GB), re-applies it, and gets stuck again

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#1308540 20-May-2015 15:10

shk292:
joker97: turn if off and restart. it will carry on where is should have carried on. very very very very small chance of losing everything so i hope you backed up.

That's effectively what I did the first time it happened, but it boots into Win 7, shows the update as "failed", then re-downloads it (2.5GB), re-applies it, and gets stuck again

Just bumping this up and seeing if anyone at MS can offer a suggestion.

Win 7 machine fails to install Win 10 preview as an update, either through Windows update or by downloading the ISO and running from within Windows. Always gets stuck at "getting ready" with the big % counter showing 100%, and will stay at this point for at least 24 hrs - only solution is to reboot, upon which Update re-downloads the preview and tries again. I've tried removing a bunch of random applications and services I no loner use, to no effect.

Are there any applications or hardware/software combinations which are known to cause the update to fail in this way?

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#1308560 20-May-2015 15:36

provide the setupact.log

its probably under

C:\$Windows.~BT\Sources\Panther

shk292

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#1308561 20-May-2015 15:37

nathan: provide the setupact.log

its probably under

C:\$Windows.~BT\Sources\Panther

Thanks, I'll look that up when I get home

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#1308586 20-May-2015 16:00

So I saw this today, regarding the 7 editions of Win10.
http://www.tomshardware.co.uk/seven-windows-10-editions-revealed,news-50249.html

It doesn't really say if the consumer editions will do the Windows Update sharing thing. Is this still intended?

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#1308606 20-May-2015 16:27

10074 failed in the same way for me. Info on the insider hub suggested that you need a decent amount of disk storage to update (from previous win 10 install) -- I extended my c partition, made another 100 gb, and the install went fine the second time around.

gml

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#1308621 20-May-2015 16:45

another 100gb?!

shk292

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#1308659 20-May-2015 17:14

mdav056: 10074 failed in the same way for me. Info on the insider hub suggested that you need a decent amount of disk storage to update (from previous win 10 install) -- I extended my c partition, made another 100 gb, and the install went fine the second time around.

Hmm, mine is 100GB free out of a 256GB SSD, I wonder if that could be the problem

mdav056

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#1308660 20-May-2015 17:15

Just happened to have 100 gb available -- no idea what the critical size is. Bound to be much less than that.

gml

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