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NZSpides

155 posts

Master Geek


#177699 11-Aug-2015 20:49
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Hi All

Recently installed Windows 10 on a new PC and reluctantly installed Outlook 2010 as that was what was on the old Win 7 PC.

Plan was to move to Thunderbird, but the Import from Outlook is broken at the moment. yell

So I installed Outlook 2010, created the account and linked to the pst file.
Great, I test it and all seems fine.
I can send and recieve email.

I come home tonight and go to send an email, and bam!
Nothing gets out, not a thing, no matter who to, or if it has an attachment or not.

I get a " Sending reported error - 0x800CCC13. Cannnot connect to the network. Check your network connection or modem."

Now I have thunderbird installed, and have the same settings installed there and it sends just fine.

I'm connected to Orcon and their mail server (smtp is quite slow right now, but not dead....)
I've used the settings on their web site.

I have tried:

Deleting the account and adding it again.
Rebooting the PC.
Using a utility to check for phantom unsent messages.
Starting Outlook in safe mode.

I have scoured the internet, but can't find a solution.

Now someone out there is going to say - "Something magical"
and solve my problem and I'll look like an idiot, but if it fixes my problem, I really don't care....

Now if anyone can suggest a tool to convert my pst file to something Thunderbird can import I'll be just as happy.

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Brumfondl
1187 posts

Uber Geek

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  #1363192 11-Aug-2015 20:50
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Try sfc /scannow in an elevated command prompt.







NZSpides

155 posts

Master Geek


  #1363201 11-Aug-2015 21:15
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Well, it didn't say anything specific, but it now works.

Why would it corrupt so quickly....

And may you meet your buddy Majikthise again soon Brumfondl!
Thanks

lNomNoml
1807 posts

Uber Geek

ID Verified

  #1363228 11-Aug-2015 21:52
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NZSpides: Well, it didn't say anything specific, but it now works.

Why would it corrupt so quickly....

And may you meet your buddy Majikthise again soon Brumfondl!
Thanks


Bad hard drive?



Brumfondl
1187 posts

Uber Geek

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  #1363235 11-Aug-2015 22:03
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NZSpides: Well, it didn't say anything specific, but it now works.

Why would it corrupt so quickly....

And may you meet your buddy Majikthise again soon Brumfondl!
Thanks


Appears to be a known issue when using IMAP but I have no idea why it happens. Glad the solution worked for you. I asuume that MS will get it fixed soon for everyone going forward.





mattwnz
20144 posts

Uber Geek


  #1363292 11-Aug-2015 23:23
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I had this problem after the windows 10 upgrade, and is one of the most common problems. The windows 10 upgrade corrupts something.

NZSpides

155 posts

Master Geek


  #1363344 12-Aug-2015 06:21
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The really dumb thing is that this wasn't an upgrade, it was a fresh install.
Although in saying that I still have a "Windows.old" directory

I was running a pre release of Windows 10 before this and just selected "keep nothing" when I did the install of 10.

And another interesting point, I'm not using IMAP, I prefer to keep my email, so I set it up using POP.

Anyhow, it's working for now, just have to wait for the Thunderbird developers to fix the Outlook importing and then I can dump my much hated email platform.

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