PC Freezing

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Milutiche

157 posts

Master Geek

# 209168 15-Mar-2017 21:04

Hey all,
here's my specs
ASUS Z170-AR Intel Z170
i7-6700K 4.00Ghz
ASUS DUAL-RX480-O4G Radeon RX480 4GB
EVGA SuperNova 650 G1 650W 80Plus
NZXT S340 Mid Tower Case w/ Window - Black
Noctua NH-U12S
Corsair CMK16GX4M2B3200C16 Vengeance LPX 16GB (2x8GB) DDR4-3200 CL16

and here's my problem
I've had this PC for about 4 months, I built it myself and it has been sweet but over the past week or so i's been freezing, the monitor just goes a single solid colour and I have to reboot with the power switch, it might do this a number of times and then it might be OK, I thought I had fixed it by uninstalling a bunch of software but I got home from work today and started it up (into a windows update) it ran fine for half an hour or so and then I left it for a few hours and when I went back to it I couldn't connect to the internet, so at this point I shut it down, the shutdown was just hanging for about 3 minutes so I powered it off manually, again it froze and the screen went a solid colour (the colour changes every time)
I can start in safe mode and I have no issues
I've tried using event viewer but I'm not sure what to look for,

any ideas?

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1855 posts

Uber Geek

Subscriber

# 1740073 15-Mar-2017 22:09

somthing to do with your graphics cards maybe?

causing conflicts?

Milutiche

157 posts

Master Geek

# 1740076 15-Mar-2017 22:17

Oh I've screwed it now, removed video card and ran it with onboard graphics it was OK, it was also OK in safe mode, tried updating graphics drivers, wouldn't do it without video card installed, tried doing a system reset and it failed mid boot, had to power down manually part way through a windows install, its been running bsod loops for 20 minutes

FML

lNomNoml

1376 posts

Uber Geek

# 1740086 15-Mar-2017 22:22

Milutiche: Oh I've screwed it now, removed video card and ran it with onboard graphics it was OK, it was also OK in safe mode, tried updating graphics drivers, wouldn't do it without video card installed, tried doing a system reset and it failed mid boot, had to power down manually part way through a windows install, its been running bsod loops for 20 minutes

FML

Yeah you walked into that one unfortuantly, the issue is most likely your GPU that is faulty 95%, or RAM 5%.

Milutiche

157 posts

Master Geek

# 1740089 15-Mar-2017 22:27

I'm pretty sure its software/driver, it ran in safemode fine, doesn't that rule out a hardware fault?

lNomNoml

1376 posts

Uber Geek

# 1740093 15-Mar-2017 22:31

One person supports this post

Milutiche: I'm pretty sure its software/driver, it ran in safemode fine, doesn't that rule out a hardware fault?

No a faulty GPU can run fine in safe mode, because safe mode doesn't use it. It's possible that it's the driver but to me it sounds like the GPU.

ConorMac

6 posts

Wannabe Geek
Inactive user

# 1740110 16-Mar-2017 02:20

Why my PC its freezing when I play the latest Games. Did it specific problem? if it than anyone give suggestion which PC is the Best for Gaming?

Athlonite

1828 posts

Uber Geek
Inactive user

# 1740119 16-Mar-2017 05:59

It may actually be the 12V PCIe power is not enough how many AMPs for the PCIe lines

andrewNZ

2132 posts

Uber Geek

# 1740124 16-Mar-2017 06:50

lNomNoml:
Milutiche: I'm pretty sure its software/driver, it ran in safemode fine, doesn't that rule out a hardware fault?

No a faulty GPU can run fine in safe mode, because safe mode doesn't use it. It's possible that it's the driver but to me it sounds like the GPU.

How does that work then, do gfx cards do pass through. I was under the impression if the cable is connected to the card, that's what does the work.

Location: Dunedin

Milutiche

157 posts

Master Geek

# 1740125 16-Mar-2017 06:50

Athlonite:

It may actually be the 12V PCIe power is not enough how many AMPs for the PCIe lines

I've got a pretty good power supply, EVGA Supernova 650w Gold,

I've actually re-installed windows and so far so good, only time will tell if I've actually fixed the root cause

xpd

Chief Trash Bandit
10100 posts

Uber Geek

Mod Emeritus

Trusted

Lifetime subscriber

# 1740145 16-Mar-2017 08:26

I had BSOD on Win 7 and Win 10 with a "new" Radeon card about 18 months ago, would work fine sometimes, otherwise BSOD city. Took card back to store and they tested it on multiple systems and ran stress tests, came back perfect. Found was driver issue conflicting with my mobo, but wasnt going to be fixed as AMD considered it an "old" card. So either had to run original drivers, or take the card out. I took it out and put an even older card in that worked fine with the newer drivers. Go figure......

XPD / Gavin / DemiseNZ

Server : i5-3470s @ 3.50GHz 16GB RAM Win 10 Pro Workstation (For Sale) : i5-3570K @ 3.40GHz 20GB RAM RX580 4GB Win 10 Pro Console : Xbox One

https://www.xpd.co.nz - Games, emulation, geekery, and my attempts at photography. Now on BigPipe 100/100 and 2Talk

http://storm.xpd.co.nz - NZ Rock at its finest (WIP)

Add me on Steam

mclean

426 posts

Ultimate Geek

Subscriber

# 1740160 16-Mar-2017 09:37

Nothing else plugged in, like a network adaptor?

McLean

1101

1933 posts

Uber Geek

# 1740335 16-Mar-2017 14:30

lNomNoml:

No a faulty GPU can run fine in safe mode, because safe mode doesn't use it. It's possible that it's the driver but to me it sounds like the GPU.

Ive had that with a faulty vid card.

safe mode 100% OK
normal mode : crashed on games & anything that would put any stress on the vid card (even some websites in FF)
uninstall the vid card AMD drivers, now no crashes: but ran in generic low res only (ie cant stress the vid card)

replaced that card : issue solved
vid cards can do strange things when they start to fail.

Milutiche

157 posts

Master Geek

# 1740413 16-Mar-2017 17:16

mclean:

Nothing else plugged in, like a network adaptor?

yeah I had my router plugged in

Milutiche

157 posts

Master Geek

# 1740414 16-Mar-2017 17:18

1101:

lNomNoml:

No a faulty GPU can run fine in safe mode, because safe mode doesn't use it. It's possible that it's the driver but to me it sounds like the GPU.

Ive had that with a faulty vid card.

safe mode 100% OK
normal mode : crashed on games & anything that would put any stress on the vid card (even some websites in FF)
uninstall the vid card AMD drivers, now no crashes: but ran in generic low res only (ie cant stress the vid card)

replaced that card : issue solved
vid cards can do strange things when they start to fail.

Interesting, I just wish I knew how to trouble shoot this kind of stuff and not just try things based on other users experience, like use event viewer or something,

I'm installing the important software I regularly use right now so I will see if it craps out again

Batman

Mad Scientist
21095 posts

Uber Geek

Trusted

Lifetime subscriber

# 1740423 16-Mar-2017 17:29

If you bought everything from a single supplier take it back because it has to be one of their parts!

If from different suppliers i wonder if someone smart can help you confirm the fault being the gpu ... Plug into different computer?

Involuntary autocorrect in operation on mobile device. Apologies in advance.

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