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8 posts

Wannabe Geek


Topic # 223977 26-Oct-2017 23:09
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Help..
Wondering if anyone can help me.. all my devices seem to have given up at once.. have another post for problem with my HP laptop... but also having problems with my Toshiba laptop.. both running Windows 10.

When I started it up after not having used it for a week or so.. I couldn't understand why it wouldn't take my passworfd.. which I know is correct.. but then I realised that the user accounts.. one with my name, and the other as guest.. we're missing from the left section of the login screen..

Instead, I get the login screen. With the computer name and the circle above that used to have my pic in.. but when I enter the password.. which I know is correct. As I also get a password hint..

But it says Password incorrect.. I tried to select the Reset password option but if course requires the removable media like a USB flash .. which I never set up because never anticipated a situation where I would forget the password..

I have tried already going into Recovery setup but of course every option still requires administrator password.. which it still does not recognize.. any help would be most appreciated..

Cheers






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8 posts

Wannabe Geek


  Reply # 1891173 27-Oct-2017 09:59
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PROBLEM SOLVED.. 

 

Not sure what happened.. it suddenly seemed to correct itself.. maybe I did make an error in the password.. an capitalization of one character maybe.. i kept trying so many different options.. but when I did get logged in changed the password immediately.. :-) Using the MS pin system.. do people favour that BTW?? 

 

Cheers 


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