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#271858 29-May-2020 16:58
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Connected the camera and it's installed the driver.

 

How do you find the file path to the camera?

 

I can't find My Computer to get there.


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Stu

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  #2494499 29-May-2020 17:44
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A couple of name changes with things in Windows 10, if you're not used to it. You should see "This PC" in File Explorer. Holding down the Windows key and hitting the 'e' key on your keyboard will open File Explorer.




Keep calm, and carry on posting.

 

 

 

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  #2494547 29-May-2020 17:49
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Ok, got File Explorer open. Now what?


 
 
 
 


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  #2494549 29-May-2020 17:52
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Look for "My Computer" 

 

or a drive letter / description of the camera.

 

 

 

(sometimes, - unplugging the Camera, and plugging it back in, while you have File Explorer open - can help you spot its drive letter 'pop up' )


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  #2494551 29-May-2020 17:56
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Its called this pc on windows10 on the menu on the left of file explorer



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  #2494554 29-May-2020 18:00
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Yup, found 'This Pc' and it shows the computer's C: drive and a flash drive I have plugged in as D: and nothing more. I've unplugged the camera and plugged it back in. It plays a little tune while doing that.


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  #2494556 29-May-2020 18:12
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What model of camera? Some cameras required you to set a "file transfer" mode on the camera. 








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  #2494569 29-May-2020 18:42
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It's a cheap vodafone V85 that I only use to take pictures with.


 
 
 
 


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  #2494570 29-May-2020 18:45
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Open a PowerShell window(1) and run the command "Get-Volume" with the camera connected and disconnected and see if there is any difference. If there is none the PC may not be recognising the camera.

 

 

 

(1) Hold down the Windows key and strike the r key. Type powershell in the text box that appears and hit enter or click OK.





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  #2494572 29-May-2020 18:49
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It doesn't always show in the left column. Check everything on the right of the screen. Check all folders. Look for camera names, DCIM, and anything else you can't identify. Right-click Start and click Disk Management. If the camera is being seen it should turn up there. Don't change anything. This is just to test.

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 




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  #2494573 29-May-2020 18:50
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No difference between having it connected and not connected.


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  #2494577 29-May-2020 18:55
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It is possible a drive letter is not being assigned when you plug in the phone.

 

Windows + R key to bring out the Run window. From there, type in “diskmgmt.msc” and press Enter. Then you will see Disk Management with all the disks and partitions listed. 

 

The bottom half shows ALL physical drives. Scroll through them to see if you can see your camera. 

 

 

 

 


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  #2494579 29-May-2020 18:57
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That is what I just suggested above. If it is singing to you when you plug it in, presumably the computer is seeing it.

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


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  #2494581 29-May-2020 19:06
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Is the phone unlocked. 
My sony xz2 dosn't show up as a drive untill I unlock it.




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  #2494582 29-May-2020 19:07
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It only sees the hard drive and a flash drive if I plug it in.




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  #2494585 29-May-2020 19:10
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It worked on windows vista no trouble. Sigh.


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