Outlook continually giving 'Enter network password' popups

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pebbles

742 posts

Ultimate Geek

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Topic # 27200 17-Oct-2008 12:21

Right so from about two days ago my outlook seems to have broken. I have 2 gmail accounts linked to it and I now continually have to click ok every minute when it decides to check again.

I have changed my auto send/recieve timing at the moment, but am wondering if anyone could help me out with this? or even tell me I'm not alone in this issue?

P.S. mods I had no idea where this should actually belong so feel free to move it.

OmniouS

292 posts

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Reply # 171788 17-Oct-2008 13:08

Check that the protected storage service is running or read this http://support.microsoft.com/kb/290684

ajobbins

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Reply # 171790 17-Oct-2008 13:25

POP or IMAP?

What settings are you using? From memory Gmail uses non-standard ports. Mine is working fine with Outlook 2007 on Vista Business.

dlong500

1 post

Wannabe Geek

Reply # 172016 18-Oct-2008 22:29

I don't believe this has anything to do with something wrong on your computer. I do IT consulting and I've had 3 different clients call me over the past 2 days with this very problem (all have been working fine for months). It is almost certainly Google's fault, and probably is related to this.

That being said, Google has probably fixed the issue by now, and if you are still getting the prompt it may be because you accidentally entered errant characters into the password prompt and this is no longer using the correct password. Another possibility is that, due to Google's own problems, your account was flagged for excessive login attempts and the captcha has been reset.

Try visiting https://www.google.com/accounts/DisplayUnlockCaptcha and going through the process for whichever accounts are still having the problem. This may help.

RedJungle

Phil Gale
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Reply # 172019 18-Oct-2008 22:38

I get all my mail via Google Apps IMAP, and I've noticed this same behaviour from Outlook very occasionally when IMAP is unavailable for whatever reason. I usually just ignore it, shut Outlook, and fire up the web interface for an hour or so until they fix whatever issue it is they're having.

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