Unable to get Windows 10 free ESU offer to kick in

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woodson

234 posts

Master Geek
+1 received by user: 14

#322744 18-Sep-2025 10:51

I have 3 PCs running Windows 10, which I want to keep that way. With all these machines, I've followed what I believe are the correct steps to get the free ESU offer - I've switched from local accounts to Microsoft accounts, I've installed the latest updates, and I've synced with OneDrive. Two out of the three machines got the offer a few days after completing these steps, but the third one is being stubborn and I haven't gotten the offer to enrol in the ESU. Could there be any obvious reason why? Anything else I can do to 'assist' the process?

Thanks for any tips you might be able to offer. 😊

snj

305 posts

Ultimate Geek
+1 received by user: 221

#3415933 18-Sep-2025 14:40

My understanding (because I was trying to figure out about ESU for a family member's machine), it's still feature flagged, so somewhat random if it appears yet or not on a particular machine.

I found the instructions on https://www.askwoody.com/forums/topic/how-to-extend-windows-10-support-now-published-by-ghacks/#post-2796782 to work when I wanted to brute force it to appear.

woodson

234 posts

Master Geek
+1 received by user: 14

#3415962 18-Sep-2025 17:27

Thanks for your reply snj - I was just about to start going through these steps, logged into the machine, et voila, out of the blue, after many, many days of checking, was the offer of the free ESU!

snj

305 posts

Ultimate Geek
+1 received by user: 221

#3415963 18-Sep-2025 17:40

They're probably ramping up (or finally removed) the access via the feature gating. Great to hear it's working (might make visiting my Uncle easier phew).