Windows 7 Upgrade problems

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cafeg

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#44252 25-Oct-2009 19:42

I just purchased windows 7 home premium upgrade to upgrade my vista..
When i tried to upgrade my vista home premium, the install started ok and got halfway through,
then Vista popped up a box saying this program has created an error and must close.
I had to click on close program.
Then when i restarted the install I get:

windows was unable to create required installation folder, error code 0x80070005

Hard reboot does nothing.. error still comes up...

Anyone had this and found a fix for it yet ?

Sigh... don't you just love windows !

Krisando

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#266727 25-Oct-2009 20:22

Odd, tried formatting hdd? Then it can reserve an amount for system files if thats problem. O.o

You sure upgrade is for Vista -> 7?? Try clean install

cafeg

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#266737 25-Oct-2009 21:10

Ahh, I don't want to format and start again.. Thats why I bought the upgrade. It wouldn't let me do a fresh install anyway, its got upgrade written all over it .
If it crashes out it should restart again from where it left off, all the other windows installs I've ever done have...
I just tried something else, did a restore from the last known good boot and repair which was from when I removed all the programs it told me to..
and it let me start the installation again but it bombed out again after it copied the files over and started installing, This time it told me it couldn't continue and to reboot and restart the install which I did - I have the same error again now..
I noticed there are 3 $ directorys created in C: drive. two I can delete but one i can't.
$WINDOWS.BT is locked..

cafeg

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#266738 25-Oct-2009 21:17

The computer is a 12 month old HP DV6700 pavilion Notebook with an Intel dual core CPU T7500 @ 2.2ghz, 3 gig ram and 116 gig hard drive space free running Vista home premium.

Krisando

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#266762 25-Oct-2009 23:25

Well.. your installing over it anyway..

Maybe upgrading from W7 home to pro, but for this do a clean install and insert the disk or serial when required.

cafeg

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#266793 26-Oct-2009 09:13

Well, I give up, how microsoft could let out a buggy release like this I don't know.
This is a full retail upgrade copy of Windows 7 home premium purchased from DSE hamilton.

Upgrade advisor was run and everything taken out it said to take out and Vista is on service pack 2.
Virus scanner and all messenger programs turned off.

9 trys at upgrading Vista home premium to windows 7 home premium comes up with these main errors.

1 ) Setup cannot continue, try getting the latest updates ?
( windows update was run before install and all drivers updated, it also connects itself and gets the latest files over the net while installing which it did each time )
2 ) cannot create installation folder error code 0x80070005
This I fixed by deleting manually the 3 temp $ folders it creates in C: drive, they have to be deleted though before you try to reinstall or it comes up with the error and locks the folders till you hard boot again.
3) not enough space to copy files ( happened once - 115 gig free on the drive)

It was stopping at different points during the install as well.

Anyone know where the setup install log file is so I can take a look to see what the errors are ?

Dingbatt

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#266797 26-Oct-2009 09:26

Have you turned UAC off in Vista? (Just a possibility as it is a PITA when ever you try to do anything in Vista)

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cafeg

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#266812 26-Oct-2009 10:16

yep, it was off for a startoff, so i turned it back on about the 5th try to see if it made any difference,
sam error over and over now abou the last 5 trys:

Setup cannot continue, try getting the latest updates

Lipex666

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#266814 26-Oct-2009 10:30

I have installed several W7 machines generally as a rule the W7 upgrade runs slowely but completes. Like all upgrades I personally find houskeeping is the order of the day. Before upgrading disable any third party firewalls, virus scanners, nvida card overclocking, and 3rd party stuff that loads at boot time and all that stuff to get back to the general standatd vista install.

2nd disck image before you start (built into Vista) or 3rd party so you can go back. Or at least backup anything important.

You prob have some driver or 3rd party driver affecting the upgrade.

Do you have a Vista backup you can go back to??

With the upgrade I dont think you can format and install W7 as you need a working Vista.

Also all win7 does is rename the old windows directory to windows.old so its still there intact.

Try Vista OS recovery.

Dont do any drastic like a re format there are recovery option go google.

read this post

"The only way to learn some- thing is to do it"

cafeg

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#266817 26-Oct-2009 10:37

I just found this in the setupact log in the C:\$WINDOWS.~BT\Sources\Panther directory from the last install I tried..
Looks like a file access permission problem in the temp directory..

Relevant part of the log below;

2009-10-26 08:19:08, Info       [0x0804af] MIG    Persisting working dir: live path("C:\$UPGRADE.~OS\OnlineMigGatherWork"), offline path("C:\$UPGRADE.~OS\OnlineMigGatherWork")
2009-10-26 08:19:11, FatalError [0x090001] PANTHR Exception (code 0xE06D7363: <unknown>) occurred at 0x7607FBAE in C:\Windows\system32\kernel32.dll (+0003FBAE). Minidump attached (76866 bytes).
2009-10-26 08:19:11, FatalError [0x090001] PANTHR Exception (code 0xE06D7363: ) occurred at 0x7607FBAE in C:\Windows\system32\kernel32.dll (+0003FBAE). Minidump attached (76866 bytes).
2009-10-26 08:19:11, Error      [0x08030a] MIG    UpgDoMigration caught exception: Win32Exception: \\?\C:\Users\steve\AppData\Local\Temp\tmp40CB.tmp: Access is denied. [0x00000005] class UnBCL::DirectoryInfo *__stdcall UnBCL::Directory::CreateDir(const class UnBCL::String *)
2009-10-26 08:19:11, Info       [0x08034a] MIG    DoMigration end at 10/25/2009 19:19:11
2009-10-26 08:19:11, Info                         UnifiedProgress - Stage 14 (0.000000 ticks, 0.000000 est ticks, 0.000000 seconds)
2009-10-26 08:19:11, Info                         UnifiedProgress - Stage 15 (109133.000000 ticks, 66045.600000 est ticks, 90.496000 seconds)
2009-10-26 08:19:11, Info                         UnifiedProgress - Stage 16 (214.612305 ticks, 12495.200000 est ticks, 93.787000 seconds)
2009-10-26 08:19:11, Info                         Leaving UpgDoMigration method
2009-10-26 08:19:11, Info                  MIG    Migrate: migration operation failed (MigResult=4)
2009-10-26 08:19:11, Info       [0x08008c] MIG    Migrate: Shutting down with cleanup..., gle:0
2009-10-26 08:19:11, Info                         Entering UpgShutDown method
2009-10-26 08:19:11, Info                  MIG    Time spent in comparisons when the result was 'identical': 0 ms
2009-10-26 08:19:11, Info       [0x0801dc] MIG    Closing catalog file
2009-10-26 08:19:11, Info       [0x0801dd] MIG    Deleting catalog file at C:\Users\steve\AppData\Local\Temp\tmp403B.tmp\tmp477E.tmp
2009-10-26 08:19:11, Info       [0x0803e6] MIG    Removing mapping for HKLM
2009-10-26 08:19:11, Info       [0x0803e7] MIG    Successfully unmapped HKLM
2009-10-26 08:19:11, Info       [0x0803e6] MIG    Removing mapping for HKU
2009-10-26 08:19:11, Info       [0x0803e7] MIG    Successfully unmapped HKU
2009-10-26 08:19:11, Info       [0x080487] MIG    Destroying OS analysis service
2009-10-26 08:19:11, Info       [0x080488] MIG    Destroyed OS analysis service
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x14f8].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x6dc].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0xcf4].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x1484].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x10a0].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x13cc].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x918].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x151c].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x52c].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x964].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0xf9c].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x14cc].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x4e8].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x15c8].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x14dc].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0xbd4].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x4dc].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x14b4].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0xde0].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x1274].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0xf1c].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0xdc4].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x159c].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x1230].
2009-10-26 08:19:11, Info                  MIG    UpgHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x9d0].
2009-10-26 08:19:11, Info                  MIG    UpgHost: Exiting process.
2009-10-26 08:19:11, Info                  MIG    COutOfProcPluginFactory::FreeSurrogateHost: Shutdown in progress.
2009-10-26 08:19:11, Info       [0x0804ae] MIG    CMigWorkingDirHelper: removing working directory C:\$UPGRADE.~OS\OnlineMigGatherWork
2009-10-26 08:19:11, Info                         Leaving UpgShutDown method
2009-10-26 08:19:11, Info       [0x08008d] MIG    Migrate : Finished (0)
2009-10-26 08:19:11, Warning    [0x0800ad] MIG    Callback_GatherOldSys: Migrating to (C:\$UPGRADE.~OS\OnlineMigStore) did not finish successfully
2009-10-26 08:19:11, Info                  MIG    PublishCriticalError: Setup can't continue. Restart the computer and restart Setup. When prompted, try getting the latest updates.
2009-10-26 08:19:11, Info       [0x0a013d] UI     Accepting Cancel. Exiting Page Progress.

Nety

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#266895 26-Oct-2009 15:29

cafeg there is nothing stopping you from doing a fresh install. Just because it is an upgrade version does not mean you can't install from scratch with it. The upgrade part is just for licensing so you just need to own a copy of XP or Vista.

It sounds like it will be a much smoother process for you if you start again. Just boot from the DVD and run the install. If you do not format the drive Windows will rename the system folders to .old but you will still need to reinstall all software you had and then move your data back where you want it.

However before you start... BACKUP BACKUP BACKUP!

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cafeg

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#267000 26-Oct-2009 19:18

Well, I finally fixed it and got the upgrade installed..
The problem was that the temp directory was full by the look of it.. over 200 files and directories in there right back to when I first turned the computer on after I purchased it.
I did a disk cleanup twice but it still didn't delete the tmp files in directory that was in the log:

C:\Users\steve\AppData\Local\Temp\tmp40CB.tmp: Access is denied

Once i cleaned that directory out - the upgrade install went straight thru..
So if anyone has this problem in future head straight for there :-)
Perhaps its something Microsoft could look at - deleting all the files in the temp directory it uses before it starts..

It was a boring upgrade to watch though.. It took 2.5hrs and no pretty pictures or information on what was happening like other windows upgrades/installs
But it worked fine though, everything is just as I had it in vista and all programs are working etc.

And I have windows 7 on here now, different interface, a little faster - but the UAC box popped up a couple of times to start AVG, I thought they were getting rid of that in 7 ?

Thanks for the help etc with this everyone..